Karanbeer Madaan
Application Support Analyst
Talent
Markham, Ontario35 CAD/hourMember since November 6, 2023
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About
- An IT professional with 4+ years of significant experience in software development & support of software applications. Experience in providing support to Applications, handling any escalation tickets and maintaining SLA’s.
Experience
- Acted a point of contact to the various developers and support them with any queries.
- Skilled in debugging ansible playbooks issues and ensuring the smooth execution process.
- Monitored and maintained Kubernetes clusters using Grafana, improving and optimizing system performance.
- Assisted and worked on periodic releases of different applications.
- Proactively conducted RCA to identify the issues and implemented solutions to avoid ansible playbook errors.
- Helped debugging issues before deployment to production
Education
- Post Graduate Certificate in Cyber Security| Centennial CollegeOntario, CANADA |2019-2020
