Karen Balayo

To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

CSR - Toronto Animal Health Partners

(2022-05)

• Answer incoming calls
• Greet clients as they come in
• Flag patients as checked in, hospitalized or departed in the Ezyvet system
• Discuss aftercare with clients
• Cash out clients on discharge
• Enter clients wishes and pets on Gateway
• Call other clinics or hospitals for records as needed
• Take pre-authorizations and have estimates signed for the ER
• Close terminals and end of day totals in Ezyvet

Admin. Assistant to the Clinical Leader Manager of Labor and delivery, Gynecology & NICU - Unity Health Toronto – St Michael's Hospital

(2021-02 - 2022-04)

• Input payroll for 190 employees
• Scheduling of nurses and clerical staff
• Manages requests based on priority in a timely manner
• Orders supplies for all three units
• Schedules and confirm appointments
• Respond to telephone, in-person and email enquiries
• Organizes files and keeps records
• Type letters, and other documents

Unit Clerk – Family Maternity Centre - Scarborough General Hospital

(2015-06 - 2022-04)

• Answer incoming calls, greet patients as they come in
• Admit patients using the Meditech system
• Order lab/blood work, various tests, and appointments for patients using Meditech
• Register babies after delivery, order blood work, appointments for the babies in Meditech
• Enter babies into the E-Health website
• Prepare charts and take charts apart after discharge
• Enter and maintain accurate patient records and charts
• Locate doctor's when they are needed

Medical Administration program - Medical Administration - Durham College (2014-04)