Accounting Officer II (Operations Officer I → Accounting Officer II) - TD Auto Finance - Toronto, ON
(2023-02 - 2023-10)
- Processed and completed back-office financial transactions daily, including 70+ wire transfers and EFT payments totaling millions of dollars, consistently meeting strict SLA and end-of-day deadlines.
- Reconciled 250+ customer accounts daily using Excel formulas, VLOOKUP, and macros to extract, validate, and cross-check large volumes of financial data for accuracy.
- Reviewed daily control reports and internal system records, investigating and resolving discrepancies and payment exceptions in line with established policy and procedure.
- Managed and posted up to 55 complex cheque deposits daily, updating internal systems and maintaining accurate logs, trackers, and records in line with retention requirements.
- Collaborated with internal stakeholders, dealers, and financial institutions to research and resolve outstanding items and documentation inquiries, communicating clearly and professionally under time pressure.
- Participated in daily team huddles and process discussions, contributing ideas to improve accuracy and turnaround on high-volume transaction queues.
- Promoted from Operations Officer I to Accounting Officer II within 6 months — the only contractor on the team converted to a full-time employee.
Office Assistant (Student Success Coordinator) - St. Clair Student Representative Council Inc. - Toronto, ON
(2023-11 - 2025-12)
- Managed high-volume day-to-day requests and transactions, prioritizing tasks to meet service-level expectations and deadlines in a fast-paced environment.
- Approved and tracked budgets for 60+ student events annually, ranging from $7K to $12K, maintaining accurate financial records and updating internal tracking systems.
- Reviewed and updated information across internal systems, ensuring records were accurate, complete, and compliant with institutional policy.
- Resolved and escalated inquiries and concerns, liaising with the appropriate internal team to ensure timely, professional resolution.
- Supervised and coordinated the day-to-day workflow of 5 Student Liaisons and 6 Volunteers annually, running recruitment, onboarding, and ongoing supervision.
Student Liaison - St. Clair Student Representative Council Inc. - Toronto, ON
(2022-01 - 2023-02)
- Served as first point of contact for 3000 students, researching and responding to inquiries and escalating concerns to the Operations Manager within required timelines.
- Worked 20 hours per week while maintaining an academic CGPA above 3.5 by managing multiple priorities under deadline pressure.
Assistant Accountant - K.S. Enterprises - Jalandhar, India
(2019-12 - 2021-05)
- Processed 60+ Accounts Receivable/Payable adjustments daily, updating records and meeting task deadlines to improve close accuracy.
- Managed daily cash handling and reconciliation alongside cheques and bills, ensuring accurate, balanced records within tight timelines.
- Monitored customer accounts and resolved billing discrepancies and payment inquiries, ensuring accuracy and compliance with company standards.
Accountant - Punjab Kesari – A Reputed Media - Jalandhar, India
(2018-08 - 2019-11)
- Reconciled 4000 accounts in 2 days by validating entries and correcting discrepancies, improving ledger accuracy under a tight deadline.
- Entered 60 vendor bills daily in SAP software, supporting internal and external audits and compliance requirements.
