Katharina Jenny

Result driven Restaurant Manager with experience leading restaurant in Calgary. Skilled in staff scheduling, recruitment, interviewing, training, guest relation, and team development. Passionate about building high performing teams through leadership style focused on leading by example. Commited to creating exceptional guest experiences while driving operational excellence and business growth.

Restaurant Manager - Globefish Sushi - Calgary, AB

(2026-02)

• Support daily restaurant operations including staff coordination and scheduling
• Handle cash transactions and POS with accuracy and accountability
• Resolve customer concerns and ensure high-quality service delivery
• Step in as floor leader in absence of management
• Train and support new team members

Server - Globefish Sushi - Calgary, AB

(2025-08 - 2026-01)

• Provided excellent customer service and created positive dining experience
• Took food and beverage orders accurately and efficiently
• Processed payments and handled cash transactions
• Worked closely with kitchen and front of house teams to ensure smooth service
• Maintained cleanliness and organization of the dining area

Aquatic Greeter (Volunteer) - YMCA Calgary – Seton - Calgary

(2025-05)

• Provide front-line customer service and assist members
• Maintain a welcoming and safe environment

Product Development Business Officer - PT Bank QNB Indonesia

(2017-01 - 2018-08)

• Managed investment and bancassurance products
• Developed strategies to increase product sales and compliance
• Built partnerships with insurers and fund managers

Marketing Product Manager – Wealth Management - PT Bank Commonwealth

(2014-09 - 2016-12)

• Led campaigns to drive client engagement and product sales
• Managed budgets and coordinated with financial partners

Treasury Derivative Desk Associate - CIMB Niaga Bank

(2013-08 - 2014-06)

• Delivered FX insights and supported structured product sales
• Conducted internal training and client support

Treasures Relationship Manager - DBS Bank Indonesia

(2011-06 - 2013-07)

• Managed high-net-worth clients and achieved sales targets
• Built strong client relationships and trust

Bachelor - Management Economics & Business - Bina Nusantara University