Katherine Ibanez

I have 5 years of expenence in aviation, and 3 years food beverage industry, ir addition to hospitality and customer service experience. I interact efficiently and professionally with the general public. I can quickly master new skills and process new information.

Now I am interested in a full time Job and i have working holiday visa for 6 months with the possibility of extension.

Restaurant Civico - Waitress

Verona, VR • 07/2022 - 03/2023

Welcoming guests and accompanying them to their table

Preparing and receiving orders

Responsible for setting up the tables serving food and drinks and cleaning the table

Presented food and beverages to guests at tables

Ernest Airlines - Flight Attendant

Milan, MI • 09/2017 - 06/2022

• Pre-flight briefing

Served on-board services as well as special service during charter flights,

focusing on the safety and comfort of passengers

Emergency equipment illustration

Passengers embarking and disembarking

Routes covered in Europe, North Africa and the Middle East

Hotel Sina De La Ville - Waitress

Milan, Mi • 12/2015 - 09/2016

I prepared the breakfasts

Welcomed guests with personable attitude and brought beverage orders while reviewing menu optons

Expo Milan 2015 - Event Hostess

Milan, MI • 05/2015 - 10/2015

Preparation of the room

Welcoming and assisting visitors

Providing information and material registration form

Organized venues, budgets, guest lists, catering.

Insurance Generali Groud - Insurance Agent

Milan, MI • 10/2013 - 06/2014

Responded to customer inquiries and problems to promote great service

Analyzed customer needs and provided best options, upselling products and services.

Corporate customer portfolio management cals in and out

Cabin Crew Attestation : Aviation Profly Academy

Santiago De Compostela - Spain

12/2016

High School Degree: Specialized in Economy Tourism

D.Marignoni Marco Polo

Milan - Italv • 07/2012