Kaur Navi

Motivated and detail-oriented professional with experience in customer service, supervision, workflow management, and client communication. Strong educational background in MBA, Business Accountancy, Supply Chain Management, and Project Management. Interested in building a career in wealth management and financial services with strong organizational, leadership, and problem-solving abilities. Proficient in Microsoft Excel, PowerPoint, and customer relationship management.

Supervisor - Shawarnado Shawarma - Mississauga, Ontario

(2022-12 - 2026-05)

• Supervised daily operations and supported customer service activities in a fast-paced environment.
• Developed and implemented workflow procedures to improve operational efficiency and accuracy.
• Assisted in team coordination, communication, and problem resolution to maintain excellent customer experiences.
• Streamlined order handling processes, reducing errors and improving service quality.
• Managed customer interactions professionally while maintaining strong attention to detail and teamwork.

Storefront Employee - Subway - Brampton, Ontario

(2022-05 - 2022-12)

• Assisted customers with orders and maintained positive client relationships.
• Processed transactions accurately using register systems and handled customer concerns professionally.
• Maintained organized records and supported smooth daily operations.
• Worked efficiently in a high-volume environment while meeting customer satisfaction standards.

Supply Chain Management - Supply Chain Management - Mohawk College (2023)

Project Management - Project Management - Georgian College (2022)

MBA - Business Administration - IK Gujral Punjab Technical University (2021)

Bachelor of Commerce - Business Accountancy - Punjabi University (2020)