Kayah Marie

Passionate about medical aesthetics and helping clients feel confident in their skin, I bring hands-on experience in advanced skincare and laser treatments, personalized consultations, and client-focused care. I enjoy combining treatment knowledge with thoughtful skincare recommendations to support each client’s individual goals. With experience in front desk operations, retail sales, scheduling, and client retention, I strive to create a welcoming, professional experience from the first interaction through follow-up care.

Skin Care Therapist / Laser Technician / Front Desk - PLAIN JANE SKINBAR - Vancouver, BC

(2026-01 - 2026-05)

• Performed advanced skincare treatments including HydraFacial®, dermaplaning, ZO® Peels, LED light therapy, facial cryo massage, and customized corrective facials.
• Performed laser and device-based treatments including Laser Genesis™, Clear + Brilliant® fractional laser, targeted laser treatments, and Cellaris PRO Twist microneedling.
• Supported clients with concerns including acne, rosacea, vascular concerns, texture, pigmentation, and overall skin health.
• Conducted consultations and developed personalized treatment and skincare plans aligned with each client’s skin concerns and goals.
• Educated clients on ZO® Skin Health and SkinCeuticals products, home-care routines, and appropriate treatment options.
• Completed client follow-ups and skincare progression assessments; encouraged rebooking, appropriate add-ons, and ongoing client retention.
• Managed front desk operations, including appointment bookings in Booker, POS transactions, incoming calls, scheduling, and client check-in/check-out.
• Prepared treatment rooms and maintained clinical sanitation standards and a clean, professional environment.
• Received and unpacked product shipments, managed inventory, restocked retail products, and updated Shopify orders for in-store pickup.

Senior Skin Care Trainer / Front Desk - SKOAH - Vancouver, BC

(2025-01 - 2026-01)

• Performed 1,000+ facials, customizing each service to the client’s skin needs and goals.
• Delivered dermaplaning, high-frequency treatments, 20–30% glycolic peels, extractions, skin analysis and consultations, ultrasonic wand treatments, LED infrared light therapy, and facial/body massage.
• Provided post-treatment care guidance and developed personalized skincare plans, product recommendations, and at-home routines.
• Achieved sales performance 25% above the expected dollar-per-facial (DPF) goal through thoughtful product recommendations and client education.
• Used MindBody Online (MBO) for POS transactions and memberships; supported retail sales, rebooking, and client retention.
• Wrote client retention emails and maintained client relationships to encourage ongoing care and repeat visits.
• Handled opening and closing procedures, cash till reconciliation, sanitation, treatment-room preparation, and upkeep of a welcoming front desk environment.

Medical Aesthetician / Laser Technician Certificate Practicum Student - ALL BODY LASER - Port Coquitlam, BC

(2024-03 - 2024-11)

• Gained hands-on practicum experience in laser hair removal using Candela GentleMax Pro, Candela YAG Pro, and Alma Soprano ICE systems.
• Practiced laser spider vein removal with GentleMax Pro and IPL photo rejuvenation with InMode Cynosure.
• Gained experience with body contouring and stretch-mark treatments using InMode, plus skin-tightening treatments including Genesis Laser, ClearLift, and Forma.
• Worked with diamond-tip microdermabrasion (Silver Peel), laser tattoo removal (PicoWay and RevLite Q-switch), chemical peels, and RF microneedling (Candela Matrix).
• Received exposure to Aquafirme and Oxygeneo treatments, along with advanced dermal skincare including skin analysis, facials, massage, and product/ingredient knowledge.

Basic Training Diploma / License - Medical Esthetics - ALL BODY LASER INSTITUTE (2024-11)