Kaylee Stigings

Results-driven professional with expertise in financial services, wellness coaching, and client relations. Proven ability to manage high-volume client portfolios, deliver tailored solutions, and drive retention. Combines kinesiology knowledge with strong operational and communication skills.

Senior Customer Service Representative - ATB Financial - Caroline

(2023-04)

• Partner with Branch Manager to drive operational efficiency across high-volume daily banking transactions via CSA, Portal, and EBX
• Deliver tailored financial solutions to clients, resolving concerns and consistently elevating the customer experience
• Oversee all treasury orders and cash balancing to maintain branch accuracy and compliance

Weightloss Consultant - Jenny Craig - Red Deer

(2019-03 - 2023-04)

• Managed a portfolio of 50–70 clients weekly, delivering personalized nutrition and behavioral coaching to achieve sustainable results
• Leveraged Salesforce and Sonic CRM to track progress, schedule appointments, and support a successful company-wide relaunch
• Executed outbound sales calls and retention strategies within a 6-person team, maintaining high service and performance standards

Bartender/ Server - Innisfail Golf Club - Innisfail

(2015-05 - 2020-10)

• Delivered high-quality hospitality and managed cash/digital transactions for large-scale events within a fast-paced 10-person team

Certificate - Nutrition for Healthy Lifestyles - Southern Alberta Institute of Technology (SAIT) (2017-09 - 2018-04)

3 Years Studying - Kinesiology - Red Deer College (2014-09 - 2017-04)