Kelesha Mighty
Customer Service, Personal Support Worker
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About
Healthcare professional with 6 years of experience as a support worker. Customer service and hospitality experience working front desk at the best web and cashier at Tim Hortons. I am passionate about helping others and enjoy interacting with public. I am a hard worker, reliable and a polite .
Experience
Personal Support Worker 2020-2025
Niagara Region, Niagara Falls, ON
● Answer call bells
● Toileting
● Transferring
● Personal care
● Bathing
● Assist with feeding
● Assist with dental hygiene
● Stock rooms with linens and toothbrush, Denture cleaners, deodorant etc
Health Care Aide 2019- 2020
Extendicare, St. Catharines, ON
- Personal grooming
- Transferring
- Dressing
- Bathing
- Toileting
Customer Service Associate (contract) 2017- 2018 Sears, St. Catharines, ON
- Greeting customers
- Assisting customers with questions and purchases
- Setting up merchandise on the sales floor
Guest Service (seasonal) 2016- 2016
Best Western Fallsview, Niagara Falls, ON
- Greet Arriving guests
- Check Guest In/Out of the hotel
- Coordinate with housekeeping, Staff, Management
Housekeeping 2012- 2014
Hampton Inn, Niagara Falls, ON
- Dusting and moping
- Fold laundry, make beds and vacuum all hallways
- Interacted with guests in a friendly matter at all times
Cashier & Store Front 2009- 2012
Tim Horton’s, Scarborough, ON
- Store front / Drive- thru
- Performed customer service inquiries
- Operated cash register in fast past environment
Education
Personal Support Worker 2018- 2019
St. Ann’s Adult Learning Centre, Niagara Falls, ON
- Projected Graduation Date: June 2019
- 220 LTC hrs
- 110 community hours
Ontario Secondary School Diploma 2001- 2005
Westlane Secondary School, Niagara Falls, ON
- OSSD Obtained
