IT Specialist/Systems Administrator (Remote)
2023 – Present (Victory Neighbourhood Services Inc.) - Oshawa, Ontario.
- Oversaw crucial aspects of the organization’s IT infrastructure, including network administration, website management, and database administration. • Conducted network administration duties to ensure the optimal performance of computing devices, maximizing efficiency and minimizing downtime. • Managed website updates and enhancements to ensure timely delivery of information and improved functionality, enhancing user experience. • Maintained the security and efficiency of vital data through effective database administration practices, implementing security protocols and regular maintenance routines. • Provided technical support to swiftly resolve IT issues, contributing to the overall efficiency of digital operations and minimizing disruptions to productivity.
Web Developer (Remote)
2023 – Present (Durham Community Action Group) - Ajax, Ontario.
- Led the website redesign project, spearheading efforts to revamp the site's aesthetic and improve user engagement. • Diligently performed maintenance and updates to keep the website current with relevant information, ensuring a seamless user experience. • Focused on enhancing user experience by optimizing site navigation, improving accessibility, and implementing user-friendly design elements.
Systems Administrator
2019 – 2023 (Kireka General Clinic) – Kampala, Uganda.
- Took charge of optimizing the clinic’s IT infrastructure, implementing improvements to enhance efficiency and productivity. • Oversaw network and computing management, ensuring seamless operations and minimizing disruptions to critical healthcare services. • Designed and implemented a patient record management system, streamlining data management processes and improving patient care delivery. • Played a pivotal role in fostering clinic growth by maintaining a competitive working environment and contributing to strategic initiatives aimed at expanding healthcare
