Kenny Mugulusi

• Pundit Information Technology Specialist with over half a decade of hands-on experience in diverse aspects of IT infrastructure and digital operations.
• Proficient in web design, graphic design, multimedia editing, and comprehensive computer systems management.
• Skilled in front-end web technologies (HTML, CSS, WordPress), graphic design tools

(Photoshop, Krita, Illustrator, Canva), and multimedia editing software (Adobe

Premiere, Final Cut Pro).

• Demonstrated expertise in system administration, network administration, and database administration, ensuring seamless operations and optimal performance across various IT environments.
• Proven track record of successfully managing complex projects and delivering high quality solutions tailored to meet organizational objectives.
• Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve technical issues efficiently.
• Excellent communication and interpersonal abilities, fluent in English, fostering collaborative relationships with team members, clients, and stakeholders.
• Committed to staying abreast of emerging technologies and industry trends to drive innovation and continuous improvement.

IT Specialist/Systems Administrator (Remote)

2023 – Present (Victory Neighbourhood Services Inc.) - Oshawa, Ontario.

• Oversaw crucial aspects of the organization’s IT infrastructure, including network administration, website management, and database administration. • Conducted network administration duties to ensure the optimal performance of computing devices, maximizing efficiency and minimizing downtime. • Managed website updates and enhancements to ensure timely delivery of information and improved functionality, enhancing user experience. • Maintained the security and efficiency of vital data through effective database administration practices, implementing security protocols and regular maintenance routines. • Provided technical support to swiftly resolve IT issues, contributing to the overall efficiency of digital operations and minimizing disruptions to productivity.

Web Developer (Remote)

2023 – Present (Durham Community Action Group) - Ajax, Ontario.

• Led the website redesign project, spearheading efforts to revamp the site's aesthetic and improve user engagement. • Diligently performed maintenance and updates to keep the website current with relevant information, ensuring a seamless user experience. • Focused on enhancing user experience by optimizing site navigation, improving accessibility, and implementing user-friendly design elements.

Systems Administrator

2019 – 2023 (Kireka General Clinic) – Kampala, Uganda.

• Took charge of optimizing the clinic’s IT infrastructure, implementing improvements to enhance efficiency and productivity. • Oversaw network and computing management, ensuring seamless operations and minimizing disruptions to critical healthcare services. • Designed and implemented a patient record management system, streamlining data management processes and improving patient care delivery. • Played a pivotal role in fostering clinic growth by maintaining a competitive working environment and contributing to strategic initiatives aimed at expanding healthcare

• Kampala International University - Diploma in Information Technology (2019)
• Microsoft Azure AI Fundamentals Professional Certificate (2024)
• IBM Data Analyst Professional Certificate (Expected 2024)
• Sheridan College – Costi Expressway Cyber Security (Expected 2024)