Seasoned IT Manager with over fifteen years of comprehensive experience in overseeing IT operations, developing strategic technology plans, and leading cross-functional teams. Proven expertise in ERP management, system improvements, and production plant support within diverse industries, including cannabis and construction. Adept at managing complex IT infrastructures, ensuring data security, and implementing innovative solutions to enhance operational efficiency. Strong leader with a focus on team development, vendor management, and fostering collaborative relationships across all organizational levels.
Key Qualifications:
- Extensive experience in IT management and strategic planning.
- Proficient in ERP systems (Sage X3, NetSuite), Windows Server 2016/2019, and SAP.
- Strong background in network and cybersecurity, with hands-on experience in configuration and policy definition (DHCP, DNS, AD).
- Demonstrated ability to lead system improvement initiatives and manage IT budgets effectively.
- Exceptional communication skills, capable of articulating complex technical concepts to diverse audiences.
- Proven track record in managing and developing high-performing IT teams.
- Availability for on-call coverage and willingness to travel as needed.
Professional Experience:
IT Consultant | London, ON | 2022 - Present
- Provided strategic technology advice to achieve business objectives.
- Designed and implemented robust IT systems and networks.
- Conducted user training sessions and supported new technology rollouts.
Director of IT Solutions | 48North Powered by HEXO, Brantford, ON | 2021 - 2022
- Developed and executed comprehensive IT strategies aligned with business goals.
- Led ERP implementation projects, including NetSuite, ensuring seamless integration.
- Engaged with stakeholders to understand needs and drive IT initiatives.
Director of Information Technology | WeedMD Rx Inc., London, ON | 2018 - 2020
- Managed ERP implementation (Sage X3) and IT operations.
- Conducted regular evaluations of new technologies to enhance organizational performance.
- Ensured data security and compliance with industry regulations.
Information Services Support Manager | Ledcor Industries Inc., Vancouver, BC | 2015 - 2018
- Trained and supervised support team personnel, implementing process improvements.
- Oversaw deskside support, including installations and software upgrades.
Information Services Systems Administrator/Manager | Fraser Transportation Group Constructors, Delta, BC | 2009 - 2016
- Managed company-wide IT systems and user support.
- Implemented IT policies and conducted system administration activities.
Education and Certifications:
- Network Integration Specialist Program, Northwest Digital, Burnaby, BC
- Hospitality Management, Vancouver Community College, Vancouver, BC
- Microsoft Certified Systems Engineer W2K
- Checkpoint Certified Security Administrator
- A+, Network+, Security+, ITIL Foundations, ServiceNow Administrator
Skills:
- ERP Management
- Network Security
- Team Leadership
- Strategic Planning
- Vendor Management
- Cybersecurity
- Project Management
- Budget Management
Soft Skills:
- Attention to Detail
- Problem Solving
- Communication
- Leadership
- Teamwork
- Time Management
- Creativity
- Conflict Resolution
Kevin Ebert brings a wealth of experience and a proven track record in IT management, making him a valuable asset to any organization seeking to enhance its technological capabilities and drive operational efficiency.
