Customer Service
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I've been in customer service in many capacities throughout my career. Realizing that there are internal and external customers
Customer-focused professional with 15+ years of experience in customer service, sales, and operations within automotive, retail, and industrial sectors. Proven record of driving B2B revenue growth, strengthening client relationships, and resolving complex issues with empathy and efficiency. Skilled in service coordination, inventory and parts management, CRM systems, and cross-functional collaboration.
Recognized for leadership as Service Manager and Branch Supervisor, improving workflows, team performance, and customer retention.
Health & Safety Committee member with strong communication, organizational, and problem-solving abilities. Trusted liaison between customers, technicians, and vendors, consistently delivering results in fast-paced, customer-driven environments.
Post-secondary studies in Business and Economics. Professional development in customer service, operations, and workplace safety. Certified Joint Health & Safety Committee member
