Khadija Thiombane

Dynamic and motivated employee with 4 years of experience in customer service and 1 year in the restaurant industry. Excellent communication skills, strong service orientation, ability to work under pressure and deliver a high-quality customer experience.

Customer Service Agent - Serigne Seck Sénégal (C3S)

(2020-01 - 2024-12)

• Welcoming and assisting customers
• Handling requests, complaints, and claims
• Providing clear information and appropriate solutions
• Maintaining a high level of customer satisfaction
• Teamwork and adherence to procedures

Restaurant Employee - la graine d'or - Dakar

(2025-01 - 2025-12)

• Taking orders and serving in the dining area
• Preparing orders and assisting in the kitchen
• Managing the cash register and payments
• Compliance with hygiene and safety regulations
• Fast and efficient work during peak hours

Employee - Provigo Jean Marc Fortin - Montreal

(2026-01 - 2026-12)

Starbucks and repas sur le pouce

Professional Qualification Diploma - hospitality (2015-01 - 2015-12)

Baccalauréat (2012-01 - 2012-12)

Training Certificate - office administration and secretarial studies (2017-01 - 2017-12)

Training Certificate - international trade (2019-01 - 2019-12)

First Aid Adapted to Early Childhood (2026-01 - 2026-12)