Hotelier
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I am writing to express my interest in the opportunity to join your team and contribute my skills and experience in hospitality management to the success of your organization. As a seasoned professional with a proven track record in driving business growth and improving processes in various departments, I am confident, I have the skills and experience necessary to excel in this role.
As a seasoned hospitality professional, I have developed strong leadership and business strategy skills. In my previous roles, I was responsible for managing the operations of various departments of operation and successfully implemented strategies that increased customer satisfaction and financial performance. I am confident that my skills and experience make me a strong candidate for this position.
In addition to my managerial experience, I am a certified hotel manager and qualified trainer. This versatility, coupled with my financial acumen and ability to work with multicultural teams, allows me to take a macro perspective of business scenarios and develop solutions that address overall business needs. I am committed to excellence and am confident that my skills and experience make me an asset to your team.
Thank you for considering my application. I am excited about the opportunity to join your organization and look forward to discussing my qualifications further.
Sincerely,
Seasoned hospitality professional with a successful track record and proven achievements in the field of Revenue Management/ Guest Experience Development / Rooms Division / Hotel Operation/ Talent Management / Sales & Marketing planning in some of the leading five-star international hotel chains, with a clear vision and understanding of the business needs/goals/objectives/profit enhancement and Managing Assets. A people-oriented individual with a team spirit and an innovative Manager determined to deliver the goals and expectations in this changing hospitality business environment. Pre & Post opening / Re-Branding experiences are always ready to take on new professional challenges.
Reporting to the RegionalDirector Operation, responsibilities and essential job functions include but are not limited to the following:
September 2010 to May 2014
Functions as the primary strategic business leader of the properties with responsibilities for all aspects of the operation, including guests' and associates’ satisfaction, human resources, financial performance, sales, e-commerce, and revenue generation, and delivering a return on investment to both the property and owners. Ensures the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations, and increasing profit and market share. Hold property leadership team accountable for strategy execution and guides their individual professional development. When appropriate, the Position ensures property sales engines are leveraged and initiate independent and proactive sales initiatives to generate demand. Ensures the objectives and goals of the property and its owners work together to achieve brand positioning and success. Builds owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results. The position is actively involved in the local community and builds strong relationships with local officials, businesses, and customers. Represents the property in all leadership actions:
Sheraton Dubai Creek Hotel& Towers, Dubai UAE.
Leading the hotel team to achieve the overhaul target in revenue, guest experience, associate’s satisfaction indicators, brand standards compliance goals, and Hotel profitability target. Establishing the business plan and overseeing the enter property management system is a timely update. The role that reports directly to the regional office included purchasing all FF&Eand SOE, recruitment of associate & management team, implementing policies and procedures, departmental manual including the Risk Management and Purchasing and launch of Property Management System (Sun back office, Opera & Sale & Catering& Material Management System)
May 2007- June 2009)
Le Meriden & Four Points by Sheraton. Dubai UAE.
DUBAI, UAE. (640 units - Six F&Boutlets - total staff 331)
DUBAI, UAE. (Deluxe - 192 Rooms - Nine F&BOutlets - total staff 275)
Front Office Manager Hyatt Regency Hotel - Dubai, AE January 1981 to February 1995
Hyatt MEA DivisionPre-Opening Task Force Team member (Rooms Division)
Job profiles for the above positions can be provided if required.
CHM, CRDE - American Hotel & LodgingInstitute (AHLEI)
Certified Six Sigma – Black Belt
Starwood Certified Trainer the Trainer
CHM, CRDE - American Hotel & LodgingInstitute (AHLEI)
Certified Six Sigma – Black Belt
Starwood Certified Trainer the Trainer
