Khan Salman

Detail-oriented Project Manager (PMP, CSM) with 7+ years of experience delivering Agile and Waterfall programs across SaaS, analytics, digital platforms, and AI-enabled business initiatives. Experienced in leading cross-functional teams across product, engineering, data, design, and operations, with strong ownership of end-to-end delivery and quality outcomes. Hands-on experience supporting data workflows including ingestion, warehousing, modeling, and BI reporting using Airbyte, Snowflake, DBT, Power BI, and Tableau.

Proven ability to drive release readiness, manage risks and dependencies, implement process improvements, and ensure high-quality deliverables through structured execution, stakeholder collaboration, continuous improvement, and data-driven decision-making.

Project Manager - Data Solutions Consulting Inc - ON, Canada

(2025-08 - 2026-01)

• Led a team of Developers in delivering multiple concurrent financial, retail, and healthcare data analytics projects, overseeing end-to-end ELT workflows including data ingestion (Airbyte), warehousing (Snowflake), transformation (dbt), and reporting/visualization (Power BI, Tableau).
• Managed parallel project timelines and priorities, ensuring on-time delivery, stakeholder alignment, and adherence to quality standards across diverse client engagements.
• Coordinated project tracking, documentation, and cross-functional collaboration using JIRA, Asana, Notion and Confluence ensuring transparency and alignment across teams.
• Facilitated Scrum ceremonies, backlog refinement sessions, and client meetings, ensuring sprint objectives and deliverables met scope, quality, and timeline expectations.
• Managed Project Planning, developing and tracking project plans, schedules, and budgets using Jira and MS Project.
• Validated complex datasets and dashboards within Snowflake and BI platforms, supported data migration initiatives, and ensured data integrity and accuracy prior to client release.
• Oversaw a website redesign initiative, coordinating with UI/UX designers and developers on system architecture, content mapping, sprint planning, and deployment timelines.
• Produced RAID logs, sprint performance reports, and KPI dashboards for leadership, while implementing Agile best practices to enhance delivery efficiency and team productivity.
• Leveraged AI tools and automation platforms (Claude, Chat GPT, Make.com, Zapier) to improve workflow efficiency and reporting processes.

Project Manager (Contract) - Vizwise Analytics - ON, Canada

(2024-10 - 2025-08)

• Led multiple data migration and dashboard development initiatives, managing cross-functional teams of data analysts and engineers to deliver scalable data solutions aligned with business and client requirements.
• Partnered with Senior Leadership and Engineering Leads to embed quality standards into sprint planning, defining acceptance criteria, test readiness, and release checkpoints.
• Coordinated cross-team testing efforts, ensuring regression coverage, dependency management, and alignment across multiple delivery streams.
• Oversaw end-to-end delivery of BI and analytics projects, ensuring data accuracy, transformation integrity, and successful deployment of dashboards and reporting solutions.
• Monitored defects, risks, and delivery metrics using Asana, JIRA, Confluence, providing leadership with visibility into quality trends, release risks, and OKR progress.
• Supported pre-launch and post-release validation for data products and SaaS features, ensuring stability, data integrity, and stakeholder confidence.
• Acted as a bridge between product, engineering, data teams, and leadership, proactively identifying delivery risks, quality gaps, and improvement opportunities.
• Contributed to Agile maturity and operational excellence by standardizing workflows, improving transparency, and reinforcing consistent QA and delivery practices across teams.
• Leveraged AI tools and workflow automation platforms such as ChatGPT, Make.com, and Microsoft Copilot to streamline project documentation, reporting, stakeholder communications, and operational processes, improving team productivity and delivery efficiency.

Project/Operations Lead - Majorel North America - Waterloo, ON, Canada

(2020-09 - 2024-10)

• Led large-scale, multi-region operations with 150+ team members, owning quality assurance, compliance, and performance outcomes across client programs.
• Managed end-to-end quality operations, including audits, defect analysis, root-cause investigations, and corrective action plans to meet strict client SLAs.
• Oversaw QA teams and vendor partners, ensuring consistent quality standards, process adherence, and performance improvement across high-volume environments.
• Drove data-driven decision-making by analyzing quality KPIs, operational metrics, and trends using Power BI, SQL, Excel, and Tableau.
• Improved quality and operational performance from 75% to 92% through structured QA governance, process optimization, and continuous improvement initiatives.
• Supported incident management and escalation handling, ensuring rapid issue resolution and minimal impact on service quality.

Content Reviewer (CSR) - Majorel North America - Waterloo, ON, Canada

(2020-06 - 2020-09)

• Moderated high volumes of client video content (TikTok) in alignment with platform KPIs, community guidelines, and content policies.
• Evaluated advertising and user-generated content to ensure compliance with company standards, regulatory requirements, and brand safety guidelines.
• Identified, reviewed, and removed inappropriate, harmful, or policy-violating content to maintain a safe and positive user experience.
• Stayed up to date with frequent policy updates and platform changes, accurately applying new guidelines to daily moderation workflows.
• Maintained productivity, accuracy, and quality metrics while meeting strict performance and turnaround targets.
• Documented review decisions and escalated complex or sensitive cases to senior reviewers or policy teams as required.

Project coordinator - Mona Education Society - Hyderabad, India

(2016-08 - 2018-08)

• Coordinated multiple cross-functional projects, supporting Project Planning, scheduling, and budget tracking.
• Conducted business analysis and requirement elicitation, documenting requirements and maintaining structured project documentation.
• Assisted in preparing BRDs and process documentation, ensuring clarity of project scope and deliverables.
• Supported User Acceptance Testing (UAT) and tracked issues to ensure successful implementation of project outcomes.
• Utilized tools such as MS Project, Jira, and Visio to manage workflows, documentation, and reporting.
• Facilitated stakeholder communication, ensuring alignment across teams and timely delivery of project milestones.

Post Graduate Certificate - Project Management - Conestoga College Institute of Technology and Advanced Learning (2020-04)

Post Graduate Certificate - Process Quality Engineering - Conestoga College Institute of Technology and Advanced Learning (2019-04)

Bachelor of Science - Mechanical Engineering - Osmania University (2016-06)