Ronald Tumbas

Accomplished Scrum Master and Project Manager with over 16 years of experience leading cross-functional teams and delivering enterprise IT, software, and digital transformation initiatives. Proven success driving Agile adoption, managing multimillion-dollar programs, and enhancing delivery performance through collaboration, innovation, and strategic leadership.

Connected Services Program Manager - VOLKSWAGEN GROUP CANADA - Ajax, ON

(2025-02 - 2026-01)

Serve as the sole program lead for Volkswagen Canada's Connected Vehicle and Digital Services initiatives, overseeing all aspects of connected mobility strategy and execution.

• Manage multi-million-dollar programs integrating telematics, in-car apps, and cloud connectivity platforms (Azure, AWS) to enhance driver experience, safety, and data intelligence.
• Act as the primary liaison between Canadian operations and global engineering teams, aligning market requirements with international product roadmaps.
• Spearhead deployment of over-the-air (OTA) updates, remote diagnostics, and predictive maintenance capabilities for Volkswagen vehicles nationwide.
• Direct cross-functional Agile delivery efforts using Scrum methodologies to accelerate feature releases and improve operational efficiency.
• Manage translation and localization of connected services, interfaces, and communications into French-Canadian, ensuring accuracy and compliance with market standards.
• Develop performance analytics dashboards to monitor feature adoption, service uptime, and customer engagement across the connected ecosystem.
• Drive collaboration across IT, cybersecurity, legal, compliance, and marketing to ensure privacy, data security, and regulatory compliance.
• Manage vendor relationships and service integrations, ensuring milestones are delivered on time and within budget.
• Act as a digital transformation leader, fostering innovation and continuous improvement across the organization.

Scrum Master & Project Manager - RBRO SOLUTIONS INC. - Markham, ON

(2021-05 - 2024-03)

• Led delivery of enterprise document management and workflow automation projects for law, finance, and accounting clients.
• Introduced Agile frameworks that improved sprint velocity and cross-team collaboration across distributed teams.
• Oversaw project lifecycles from initiation to close, managing budgets up to $7M and schedules up to 6 years.
• Implemented governance standards, reporting dashboards, and performance metrics that increased delivery predictability and client satisfaction.
• Facilitated Scrum ceremonies, coached teams, and removed impediments to maintain focus and momentum toward deliverables.

Project Manager & Scrum Master - MULTI-HEALTH SYSTEMS INC. - Toronto, ON

(2012-05 - 2020-08)

• Managed large-scale software and web-based assessment development projects within clinical, educational, and talent management domains.
• Directed cross-functional teams of up to 24 members, driving efficiency improvements averaging 10% across major initiatives.
• Developed comprehensive project documentation, including charters, budgets, schedules, and risk assessments.
• Collaborated with IT, QA, UX, and business stakeholders to ensure quality and timely delivery of software releases.
• Oversaw Salesforce, ERP (NetSuite, Dynamics 365), and cloud migration projects totaling over $10M in value.

Production Coordinator - MULTI-HEALTH SYSTEMS INC. - Toronto, ON

(2009-11 - 2012-05)

Data Collection Coordinator - MULTI-HEALTH SYSTEMS INC. - Toronto, ON

(2007-03 - 2009-05)

Bachelor of Arts (Honours) - Psychology - York University (2006)