Khushpreet Bhatti

Highly organized and detail-oriented administrative professional with a completed Diploma in Medical Office Administration and strong experience in customer service, office support, scheduling, and administrative coordination. Skilled in managing phone and email communications, appointment scheduling, data entry, record keeping, and delivering excellent customer service in fast-paced environments. Proficient in Microsoft Office, EMR systems, scheduling software, and database management.

Recognized for strong communication, multitasking, accuracy, and time management.

Customer Service Cashier - A1 Cash & Carry - London, ON

(2023-05)

• Deliver exceptional customer service by assisting customers with inquiries, concerns, and transactions in a fast-paced environment.
• Process payments, refunds, and invoice-related transactions accurately with strong attention to detail.
• Handle customer inquiries in person and over the phone with professionalism and efficiency.
• Maintain accurate records and support daily administrative tasks including data entry and inventory updates.
• Collaborate with team members to improve workflow efficiency and customer satisfaction.

Security Guard - Synergy Protection Security - London, ON

(2022-10 - 2023-04)

• Maintained detailed reports and documentation related to daily operations and incidents.
• Communicated effectively with staff, visitors, and management regarding safety concerns and operational issues.
• Performed inspections and ensured compliance with company policies and safety procedures.
• Managed confidential information with professionalism and discretion.

Manager - OPA! of Greece - Edmonton, AB

(2021-02 - 2022-07)

• Managed daily operations, staff scheduling, and workflow coordination in a fast-paced environment.
• Assigned tasks, monitored employee performance, and ensured operational efficiency.
• Maintained records, reports, and inventory documentation accurately.
• Trained and supervised new employees while improving team productivity.
• Resolved customer concerns professionally and maintained service quality.

Crew Member / Team Lead - Five Guys - Saskatoon, SK

(2020-07 - 2021-02)

• Delivered excellent customer service in a fast-paced environment.
• Assisted with daily operational tasks while maintaining efficiency and quality standards.
• Supported team coordination and workflow organization.

Diploma - Medical Office Administration - Anderson College (2026)

Diploma - Hospitality Management - Fanshawe College (2019)