Kim

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Owner / Operator - A gal and a mop - Crystal Beach, ON

(2022-01 - 2025-01)

• Managed daily operations to ensure efficient cleaning services.
• Trained and supervised staff on best cleaning practices and safety procedures.
• Developed schedules for staff to optimize service coverage and efficiency.

Server - Take 2 Bar and Grill - Fort Erie, ON

(2017-01 - 2021-01)

• Provided attentive service to guests in a fast-paced dining environment.
• Assisted with menu recommendations and answered customer inquiries about food and beverages.
• Collaborated with kitchen staff to ensure timely delivery of orders to guests.

Server - The Barell - Fort Erie, Ontario

(2011-01 - 2022-01)

• Provided attentive service to guests in a fast-paced dining environment.
• Assisted with menu recommendations and answered customer inquiries about food and beverages.
• Collaborated with kitchen staff to ensure timely delivery of orders to guests.
• Maintained cleanliness and organization of tables, dining area, and service stations.
• Processed customer payments accurately using point-of-sale systems.
• Handled customer complaints professionally, ensuring satisfaction during dining experiences.
• Set up and broke down dining areas for special events and large gatherings.

Stamford Collegiate (1994-01)