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Kim Lowry

Kim Lowry

Customer service specialist

Talent
Brampton, OntarioMember since March 9, 2023
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About

· Punctual, flexible and dedicated

· Works well under pressure

· Productive as a team worker or individual

· Follows instructions well and asks for clarification efficiently

· Optimistic and charismatic, positive attitude

 

Experience

· Sales Support – assisting sales staff in daily requests to help with their customers

· Designing Flyers for Sales Staff – using MS Office and Photoshop

· Letter and Memo Preparation – including distribution for the Marketing Manager, Regional Sales Manager and President

· Commission Adjustments – reviewed daily sales and adjusted commission accordingly

· Social Medial Updates – self-directed daily updates to company Facebook page and Twitter

· Managing Customer Inquiries via Email and Telephone – answered customer email via website and any customer phone inquiries

· Inventory Control – keeping record of premiums and communicating when stock needed replenishing; biannual inventory count

· Switchboard Relief – direct incoming phone calls, taking messages and greeting visitors

· Mass Mailing – creating documents in order to keep customers updated on any changes including labeling, assembling and distribution

· Organize/Plan Annual Shareholder Meeting – co-ordinate hotel and meeting room, organize and mail out all information to shareholders, typing of meeting minutes, and distribution along with yearly financial statements

· Organize/Plan Company Christmas Party and Kids Party for 100+ Attendees – reservation of hall, menu planning, hotel, set up and tear down, arranging transportation for Montreal office to Head Office location in Brampton

Education

Sheridan College 2 year program graduate with diploma in micro computer management

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