Kimmy Ngo

Finance undergraduate at the John Molson School of Business with hands-on experience in cash management, financial reconciliation, and inventory operations. Self-driven investor and equity research enthusiast who independently analyzes TSX and S&P 500 securities using fundamental analysis, financial ratios, and valuation multiples. Adept at leveraging Microsoft Excel for portfolio tracking and data-driven decision-making.

Bilingual professional (English and French) with strong customer service skills developed in fast-paced restaurant environments.

Cashier & Inventory Associate at Poke Ici (2024-11 – 2025-06)

Managed cash transactions, financial reconciliations, and inventory operations in a fast-paced restaurant environment.

• Process over 120+ daily transactions using Point-of-Sale (POS) systems in a fast-paced environment, ensuring precise cash handling and resolving billing discrepancies.
• Execute daily end-of-shift financial reconciliations, balancing cash drawers and generating daily sales reports for management review.
• Conduct routine stock work and inventory audits for front-of-house supplies, mitigating stock-outs during peak dining hours and minimizing product waste.
• Deliver proactive, bilingual customer service (French and English), effectively communicating menu offerings and promotions to drive upselling and increase average order volume.

Cashier at Highlands Coffee (2024-07 – 2024-08)

Managed front-counter operations and inventory for a high-traffic coffee shop.

• Managed front-counter operations for a high-traffic coffee shop, handling cash, credit, and third-party delivery application transactions with strong accuracy.
• Assisted in weekly inventory shipments, organizing physical stock in storage rooms and rotating perishable goods using FIFO (First-In, First-Out) methods.
• Trained 2 incoming team members on POS operations, hygiene standards, and customer service protocols, ensuring a seamless onboarding process.

Bachelor of Commerce (Co-op) in Finance – Concordia University (John Molson School of Business) (2024-09 – 2028-12)