Kithu Abraham
Clinical Secretary
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About
Detail-oriented Health Information and Administrative professional with over 12 years of experience in healthcare and office environments. Currently pursuing a Health Information Management (HIM) program with hands-on experience in Meditech and Cerner systems. Strong background in patient registration, chart management, scanning, filing, and data quality assurance. Demonstrates excellent organizational skills, accuracy, and commitment to patient confidentiality in fast-paced hospital settings.
Experience
Clinical Secretary at St. Mary's General Hospital (2021-08 – Present)
- Manage patient registration, admissions, transfers, and discharges efficiently
- Create and maintain patient charts, including face sheets and documentation
- Perform high-volume scanning, indexing, and filing of patient records
- Utilize Meditech and Cerner systems to update and verify patient information
- Conduct data quality checks to ensure accuracy and completeness of records
- Prepare discharge and transfer packages, including LTC/RH documentation
- Coordinate with nurses, physicians, and healthcare teams to support patient care
- Maintain master patient records and confidentiality in compliance with privacy legislation
- Handle phone inquiries, scheduling, and front desk responsibilities
- Track patient procedures/tests and assist with chart audits and record retrieval
- Support administrative functions including mail distribution, faxing, and supply management
Administrative Assistant at Manulife (2016-07 – 2016-09)
- Maintained and updated databases and spreadsheets for reporting and analysis
- Improved workflow processes to enhance accuracy and efficiency
- Converted complex data into clear, actionable reports
Administrative Assistant & HR Assistant at Flyingcolour Business Setup Services (2011-04 – 2014-12)
- Managed document control, filing systems, and office records
- Coordinated meetings, prepared agendas, and documented minutes
- Handled client communications and correspondence
- Supported HR operations including onboarding and policy documentation
- Maintained office organization and improved administrative processes
Education
Health Information Management (HIM) Program in Health Information Management – CHA Learning (2027)
Medical Terminology Certificate in Medical Terminology – St. John Ambulance Canada (2020)
Bachelor of Business Administration in Accounting – MG University, Kerala, India (2005)