Clinic Manager/VA/Reception at Livingston Animal Hospital (2020-01 – Present)
- Co-ordinate orders and deliveries of supplies, medications, and food
- Handle invoicing, insurance claims submission, and financial reconciliation
- Maintain accurate records of pharmacy inventory, lab specimens, and client files
- Communicate effectively with suppliers, clients, and vendors to address any issues and ensure smooth operations
- Create and maintain an inpatient care log that notes patient medical history, medications, and diagnoses
- Evaluate existing processes and procedures regularly for continuous process improvements
- Recruit, select, and onboard staff
- Implement strategies to improve customer satisfaction levels
- Manage daily operations including staffing schedules, appointment booking, inventory control, equipment maintenance, and safety protocols
Office Manager/Reception at Riverside Optical Lab (2019-01 – 2020-10)
- Data entry and billing
- Setting up and maintaining client accounts
- Maintaining organized filing system of invoices and inventories
- Entering, billing and tracking product orders
- Packing and shipping orders
- Analyzing and resolving issues with billing or receiving discrepancies
- Completing end of day and end of month reports
- Maintain phone, fax, e-mail and written correspondence with vendors and clients
Lab Assistant/Office Manager at Pro Optix Lab (2015-01 – 2019-10)
- Managing inventory levels to ensure adequate stock for orders
- Coordinating with suppliers to replenish stock as needed
- Maintaining cleanliness and organization in the lab and office space
- Assisting in conducting lens cutting as needed
- Updating and maintaining records of equipment maintenance and calibration
- Collaborating with team members to ensure efficient workflow and communication
Floor Supervisor at Spencer’s Gifts (2013-01 – 2015-10)
- Opening and closing the store
- Receiving and processing new stock
- Training new employees
- Merchandising and in-store promotions
- Loss prevention
Bartender/Server at Kahunaville (2012-01 – 2013-10)
- Crafting and presenting a variety of cocktails and drinks to customers
- Ensuring compliance with all local alcohol serving regulations and policies
- Providing exceptional customer service and engaging with patrons in a friendly manner
- Collaborating with kitchen staff to coordinate food and drink orders for optimal customer experience.
- Assisting with cleaning and maintaining the bar and restaurant area to uphold cleanliness standards
