Assistant Manager (Promoted: Associate → Team Lead → Manager in Training → Assistant Manager) at Suzy Shier (2024-01 – 2026-03)
Earned four progressive promotions over 2 years — from Sales Associate to Assistant Manager — by consistently exceeding individual sales targets, building strong customer relationships, and demonstrating leadership across all areas of store operations.
- Drove store sales volume from a B-tier to AA-tier location within one year; ranked #2 in BC across all performance categories and led the store to #1 in membership sales for 6 consecutive months, boosting monthly sales by 15%.
- Analyzed weekly sales, UPT, DPT, and conversion trends using Excel-based KPI dashboards to forecast revenue, optimize staffing, and share product insights in weekly District Manager meetings; maintained 100% cash reconciliation compliance with full audit-ready documentation.
- Led, scheduled, and trained a team of sales associates and supervisors; supported payroll forecasting, stock optimization, and cost control while fostering a collaborative environment that improved staff productivity by 20%.
Seasonal Sales Associate at Banana Republic (2024-09 – 2025-01)
- Delivered personalized styling recommendations and consistently met daily sales and conversion targets; handled cash, POS, loyalty program sign-ups, and online order pickups with full accuracy.
- Maintained visual standards, fitting room management, and efficient replenishment during peak hours; recognized by management as a top performer for add-ons and upselling.
Cashier at Aritzia Warehouse Sale (2024-08 – 2024-09)
- Processed high volumes of customer transactions quickly and accurately during the annual warehouse sale; handled cash and card payments, managed checkout flow, and provided friendly service to keep wait times low during peak traffic.
- Supported fitting-room flow, item counts, restocking, sorting, and tagging to maintain organized sales zones; collaborated with the team to ensure a smooth and efficient customer experience throughout the event.
Floor Associate at Toys "R" Us (2023-09 – 2023-12)
- Assisted 60–80 customers per shift with product selection and gift recommendations; recognized as Best Sales Achiever for outstanding performance; managed POS operations (cash, card, returns, exchanges) with full accuracy and maintained merchandising displays.
- Coordinated with stock and front-end teams to ensure shelves were replenished and organized during high-traffic holiday season; completed opening and closing duties and supported smooth store operations throughout each shift.
