Shiela Mae Alaba

Seeking a position that presents opportunities for challenge, personal and professional growth, increased responsibility, and long-term career advancement. I am eager to join a company where I can actively contribute to the achievement of organizational goals, while also utilizing and further developing my existing skills and knowledge.

TRAINING ASSISTANT MANAGER - Tim Hortons - 9902 153 Ave NW, Edmonton, AB T5X6A4

(2023-01)

• Ensuring adherence to all company policies and procedures.
• Leading and supporting the team during their shift, ensuring smooth operation and giving exceptional customer service.
• Supporting the managers, overseeing daily operation and training new employees.

SERVICE CREW - Tipsy Bird Gastro Bar - Singapore

(2020-01 - 2020-07)

• Provide highest standard of service to customers.
• Delivered exceptional, Friendly and Fast service.
• Consistently adhered to quality expectations and standard of the company.

ASSISTANT MANAGER - Jin fine Dining Restaurant - Singapore

(2018-08 - 2018-11)

• Assist in overseeing daily operations when the manager is not on duty.
• Handle guest queries and complaints and Managing staff supervision and training.

Bachelor of Arts - Social Science - BUKIDNON STATE UNIVERSITY (2009-03 - 2013-03)

Medical Office Assistant and Unit Clerk - ERP COLLEGE (2024-02 - 2024-12)