Lana Broker
Administrative Professional
Talent
Camrose, AlbertaMember since February 2, 2025
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About
Excellent public relations skills, reliable, team player, task oriented and willing to learn. I was raised on a farm so have a very hard working and loyal background. I am an Animal Health Technologist by trade but have been in the administration field for over 15 years.
Experience
City of Camrose – City Councilor
2020 – Present
- Provide transparent governance and support municipal operations.
- Develop and pass By-Laws and Policies to safeguard the municipality’s best interests.
- Sit on multiple boards to provide guidance, feedback and direction for council oversite.
- Set tax levies and approve the annual budget.
2014 – 2025
- Greet and assist ratepayers with concerns either on the phone, through email or in person.
- Process utility, accounts receivable, and tax payments, and conduct weekly deposits.
- Manage invoice requests and oversee accounts for multiple departments.
- Administer Community Aggregate reporting and ensure timely quarterly payments.
- Serve as account manager for West Dried Meat Lake Landfill, ensuring timely payments and processing monthly invoices.
- Oversee New Norway Cemetery operations, assisting with plot purchases and burial arrangements.
- Handle procurement of office supplies and special orders.
- Develop and implement procedures and training for Emergency Management operations.
2005 – 2014
- Acted as the primary contact for public inquiries, handling phone calls and in-person requests.
- Processed timecards, monitored employee attendance, and performed daily and monthly data entry.
- Managed inventory control for airport aviation fuel.
- Provided administrative support to multiple supervisors as needed.
2000 – 2005
- Responded to emergency calls, providing timely assistance to the public.
- Prepared court briefs for police officers and managed dispatch for multiple regions.
- Delivered emergency medical advice and coordinated resources, including Police, Fire, Ambulance, and other first responders.
1999 – 2000
- Handled customer inquiries and processed timecards for public works staff.
- Recorded meeting minutes, transcribed reports, and maintained records for recreational activity enrollment.
1995 – 1999
- Provided care for large and small animals, assisting veterinarians during surgeries and providing post-surgical care.
- Conducted lab tests, X-rays, and other diagnostic procedures as required.
1993 – 1995
- Assisted in animal care, prepared animals for surgery, monitored anesthesia, and performed lab work.
- Commissioner of Oaths
- Incident Command System 100, 200 and 300 - Emergency Management
- CPR and First Aid
- Hazard Identification, Assessment & Control
- Security Essentials for Front Desk Professionals
- Emergency Public Information Course
- Confined Space Entry Course
- Fire Extinguisher Training
- 4-H Member (10 years) – Held all executive positions
- Alberta Junior Shorthorn Association – Held all executive positions
- Alberta Simmental Association – Member
- Tasmanian Judging Champion – Represented Tasmania at the Australian Judging Championship
- 4-H Club Leader – Erskine Beef Club (2 years)
Education
Advanced High School Diploma
Animal Health Technology Diploma
Fairview College, 1993