Laura Bourque

Acted as a key leader in the kitchen, supporting the head chef and overseeing service during high-volume summer operations Coordinated prep, service execution, and kitchen workflow while maintaining efficiency and consistency during busy periods Regularly worked directly with guests, taking orders, delivering food, answering questions, and helping create a welcoming dining experience

Sous Chef at Roe's Covehead (2025-07 – Present)

• Acted as a key leader in the kitchen, supporting the head chef and overseeing service during high-volume summer operations
• Coordinated prep, service execution, and kitchen workflow while maintaining efficiency and consistency during busy periods
• Regularly worked directly with guests, taking orders, delivering food, answering questions, and helping create a welcoming dining experience

Sous Chef at Roe's Garden Cafe (2025-10 – Present)

• Led the development and launch of a new restaurant concept, taking ownership of menu creation, kitchen setup, and daily operations
• Regularly interacted directly with guests, taking food orders, answering questions, delivering food, and providing friendly and attentive service as needed
• Trained and supported kitchen staff while maintaining strong communication and teamwork between front and back of house
• Managed inventory, ordering, food safety, and service preparation to ensure smooth daily operations

Line Cook at Pur and Simple (2025-01 – Present)

• Prepared high-quality breakfast and brunch items in a fast-paced kitchen, ensuring consistency, presentation, and food satisfy standards
• Maintained a clean and organized workstation, adhering to hygiene and food handling protocols
• Assisted with prep duties, inventory checks, and daily opening and closing responsibilities

Customer Service Representative at Enterprise Rent-A-Car (2024-03 – Present)

• Provided exceptional customer service by assisting clients with vehicle rentals, ensuring a seamless and efficient experience
• Delivered prompt and professional assistance with vehicle check-ins, returns, and reservations, maintaining high customer satisfaction ratings
• Maintained accurate records of rental agreements, invoices, and documentation following corporate policies. Coordinated vehicle availability while optimizing fleet organization
• Recognized for excellence in customer service with two Top Customer Service Awards for the East Coast region

2nd Cook at Fairmont Chateau Lake Louise (2023-03 – 2023-08)

• Prepared high-quality dishes, maintaining the hotel's exceptional culinary standards
• Ensured efficient kitchen operations during high-volume service periods by managing multiple tasks in a fast-paced environment
• Maintained cleanliness and organization in food preparation areas, adhering to health and safety regulations
• Delivered live cooking demonstrations, crafting custom omelets and breakfast dishes to meet individual guests preferences
• Engaged with guests to create a memorable dining experience, showcasing culinary skills and excellent customer service

Hostess at Montana's BBQ and Bar (2021-09 – 2022-04)

• Greeted guests warmly upon arrival, ensuring a welcoming and positive first impression
• Managed the seating chart and coordinated table assignments to optimize restaurant flow and minimize wait times. Communicated effectively with servers and kitchen staff to ensure seamless service
• Answered phone inquiries and managed reservations, take-out orders, and large party bookings