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Lauren Smith

Lauren Smith

Product Operations , Sales & Cross-Functional Leadership

Talent
Mont-Saint-Hilaire, Montérégie, CanadaMember since July 27, 2026
Project Coordination & ExecutionCustomer Service & EngagementStrategic Planning & Business AnalysisCross-Functional CollaborationStakeholder Communication & Presentation SkillsProcess Improvement & Operational EfficiencySalesExcel Specialist
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Project Coordination & ExecutionCustomer Service & EngagementStrategic Planning & Business AnalysisCross-Functional CollaborationStakeholder Communication & Presentation Skills

About

Community-oriented professional with extensive experience in customer service, operations, and relationship building. Recognized for strong organizational skills, empathy, and the ability to connect with people from diverse backgrounds. Currently pursuing studies in Nursing and Health Assistance, with experience supporting seniors, including individuals living with Alzheimer's disease.

Trained yoga teacher and avid runner committed to promoting wellness, engagement, and positive outcomes within the community.

Experience

Associate Merchant at Moose Knuckles Canada (2023-01 – 2026-02)

  • Lead coordination of seasonal programs, ensuring alignment across multiple teams.
  • Develop and implement strategies balancing creative vision with community and market needs.
  • Manage timelines, priorities, and resources to support the smooth execution of initiatives.
  • Gather and analyze data to evaluate outcomes and recommend strategic adjustments.

Merchandising & Project Specialist at Altitude Sports (2021-01 – 2023-12)

  • Coordinated multi-stakeholder projects across internal teams and external partners.
  • Built and maintained strong relationships to support shared objectives.
  • Developed communication strategies to ensure accurate, accessible information sharing.
  • Monitored performance indicators to guide decision-making and improve outcomes.

Operations & Program Coordinator at Frank And Oak (2019-01 – 2021-12)

  • Supported project implementation across buying, operations, logistics, and marketing teams.
  • Facilitated communication between departments to ensure goals were met on time.
  • Assisted in partner management, fostering collaborative relationships.
  • Contributed to operational improvements to strengthen workflow efficiency.

Operations & Coordination Assistant at WANT Les Essentiels (2017-01 – 2019-12)

  • Assisted in coordinating retail, wholesale, and operational activities.
  • Supported international launches and events requiring cross-team and partner alignment.
  • Maintained organizational systems to ensure clear communication across

Education

DCS / DEC in Marketing – LaSalle College

200HR YTTC - 200 Yoga Teacher Training Certificate

Certificate in Teaching English as a Second Language – The TEFL Academy

Skills

Product OperationsSales & Cross-Functional Leadership

Reviews