Leila Johary

Customer-focused fitness professional with BCRPA Weight Training and Basic Personal Training certifications. Skilled in weight room supervision, fitness safety, and providing high-quality member support as a Weight Room Attendant. Strong background in customer service, communication, and creating safe, welcoming environments.

Customer Service Representative - Scotiabank - North Vancouver, BC

(2011-01 - 2014-12)

• Delivered excellent customer service in a fast-paced banking environment, enhancing client satisfaction and building positive community relationships.
• Provided friendly, professional, and efficient service to all patrons, building strong rapport and a welcoming Branch atmosphere.
• Maintained confidential client files and personal records with high accuracy, building trust and maintaining organizational privacy standards.
• Worked collaboratively with team members to achieve branch goals.

BCRPA Fitness & Weight Training Practicum - Fitness - Infofit (2026-12)