Len Assad

Dedicated and results-driven Professional with a diverse background spanning over 25 years in employment facilitation and over a decade in high-level hospitality management. Proven track record of leading teams, managing complex logistics, and coordinating services for diverse populations and large-scale events. Exceptional communication, organization, and conflict-resolution skills, with a strong ability to build rapport with clients, stakeholders, and community members alike.

Program Facilitator / Coordinator - Knox Employment Entry Program (KEE) - Winnipeg, MB

(2001 - present)

• Conduct comprehensive intake assessments to identify clients' skills, strengths, barriers, and employment goals.
• Deliver individualized career counseling and develop tailored action plans to support sustainable employment outcomes.
• Design and facilitate interactive workshops to build job search skills and workplace readiness.
• Provide one-on-one coaching and conduct mock interviews to strengthen confidence and interview performance.
• Utilize the SPRS database to accurately maintain client records, track progress, and report program outcomes.
• Build and maintain employer relationships while delivering services effectively through in-person and virtual platforms, including Zoom.

Banquet Captain - Sodexo – Best Western Plus - Winnipeg, MB

(2010 - 2024)

• Reviewed Banquet Event Orders (BEOs) to understand event requirements including menus, timelines, guest counts, and client preferences.
• Supervised and trained banquet staff, assigning stations, directing service flow, and ensuring high service standards throughout events.
• Coordinated full event setup and breakdown, including room layout, table settings, decor, and AV/lighting arrangements.
• Acted as primary client liaison during events, managing requests, resolving issues, and ensuring a seamless guest experience.
• Communicated with kitchen and bar teams to manage event pacing and ensured accurate delivery of meals, including dietary accommodations, along with post-event reporting and documentation.

Program - Restaurant Administration - Confederation College (1981 - 1981)