Lenisha

Strategic leader and team builder with extensive experience in policy analysis, trust management, Federal benefits and pension as well as legislative advisory roles. Adept at fostering collaborative working environments and developing multifaceted relationships with clients and stakeholders. Committed to continuous professional growth and effective organizational development.

Pension and Benefits Specialist - NB Power - Fredericton, NB

(2024-12)

• Acted as primary liaison with WorkSafe NB, Vestcor, Mediavie Blue Cross, TELUS, Teladoc, and Health Nurses to coordinate benefits and employee support services
• Monitored WorkSafe claims, long-term disability cases, and employee leaves of absence to ensure timely follow-up and compliance with policies
• Delivered employee information sessions on benefits, pension plans, and retirement planning
• Served as a Board Member on the Joint Advisory Committee on Benefits, contributing to benefit plan governance and improvements
• Acted as a subject matter expert for employees and People & Culture teams on benefit programs, policies, and procedures
• Project-managed the annual Open Enrollment program, including planning, communications, and enrollment execution
• Analyzed and reconciled billing across all benefit programs to ensure financial accuracy and identify discrepancies

Senior Policy Analyst - Finance and Treasury Board - Fredericton, NB

(2023-09 - 2024-12)

• Create and review high-level memorandums for Executive Council
• Serve as Subject Matter Expert for Executive Council discussions
• Prepare briefing notes and associated materials for Committee and Cabinet meetings
• Develop public and departmental publications, including the Annual Report and Main Estimates
• Act as liaison between departmental divisions and senior leadership
• Provide backup support for the Policy Director as needed
• Review legislative sessions and offer guidance on regulatory, legislative, and policy concerns

Policy and Legislative Advisor - Finance and Treasury Board - Fredericton, NB

(2022-05 - 2023-09)

• Prepared and reviewed memorandums for Executive Council
• Developed ministerial briefing materials and legislative documents
• Created public and departmental publications such as Annual Reports and Legislative Binders
• Advised Agency Boards and Commissions (ABC's) on legislative matters
• Managed RTIPPA requests and participated in related briefings
• Liaison between departmental divisions and the Legislature

Senior Trust Officer - Public Trustee Services for New Brunswick Legal Aid Services Commission - Fredericton, NB

(2020-04 - 2022-03)

• Managed and coached a team of seven, ensuring adherence to HR policies and procedures
• Monitored KPIs and provided feedback on performance
• Directed Federal and Provincial Benefit and Pension programs for clients
• Assisted in policy review and amendments
• Reported monthly statistics and liaised with external departments and community members
• Oversee the auditing of benefit programs for clients as well as key contact for junior staff

Interim Trust Manager - Public Trustee Services for New Brunswick Legal Aid Services Commission - Fredericton, NB

(2012-10 - 2013-05)

• Prepared year-end audit packages and finalized financial policies
• Key contact for Pension and Benefit programs for clients Canada Pension and Old Age Security
• Supervised and managed the team and handled sensitive file matters
• Assisted in hiring and training new employees
• Supported the transition to a new manager
• Project leader for processes and standard operating procedures
• Administered the various benefit programs available to clients and ensure adherence to policies and Provincial Acts

Trust Officer - Public Trustee Services for New Brunswick Legal Aid Services Commission - Fredericton, NB

(2008-07 - 2020-04)

• Oversaw financial transactions, including tax returns and benefit support programs
• Managed client assets, including real property and investments
• Ensured compliance with legislation and court orders
• Set up Federal and Provincial pension plans and benefits for clients
• Provided guidance and training to staff

Oil and Gas Production and Revenue Accountant - Baytex Energy - Calgary, AB

(2007-05 - 2008-05)

• Balanced and reported oil and gas production and revenue for high-volume properties
• Met monthly reporting deadlines for provincial government departments
• Maintained databases and adhered to SOX auditing policies

Oil Production Accountant - Newalta Corporation - Calgary, AB

(2006-06 - 2007-05)

• Forecasted monthly pipeline deliveries and managed financial data for multiple facilities
• Supported branch administrative staff and customers with inquiries
• Maintained and updated government tracking websites and financial systems
• Submitted various time-sensitive reports and ensured accurate data entry

Certificate - Management Essentials - University of New Brunswick (2021-10)

Diploma - Canadian Association of Petroleum Production Accounting (CAPPA) - Mount Royal College (2005-09 - 2006-12)

Diploma - Information and Technology Professional Program - University of New Brunswick (2001-10 - 2002-10)

Bachelor of Arts - Criminology - St.

Thomas

University (1997-09 - 2001-04)