Lennora Archer

Goal-oriented, proficient licensed Hearing Instrument Specialist and ADP authorizer seeking alternative opportunities to further develop/enhance my skills.

Hearing Instrument Specialist at Brampton Hearing Aid Services (2019-02 – Present)

• Performs complete hearing evaluations, recommendations and counsels patients on hearing aid expectations; fit, dispense and verifying all hearing aids.
• Maintains hearing instruments, including but not limited to: cleaning, minor repairs and modification of earmolds, adjustments and fine tuning through follow ups and ongoing care.
• Execute strategic skills to continuously increase sales and meet business goals.
• Provide administrative support as needed and responsible for training new hires.
• Considerable experience in completing and maintaining accurate reports, ensured payments for all sales orders.
• Knowledgeable in working with dispensing 3rd party hearing instruments, including but not limited to; WSIB, VAC, ODSP.
• Performs cerumen management when required and diagnostic testing for ENT specialists.
• Make house calls and visit retirement community housing when needed to perform hearing tests, evaluations and fit hearing aids where needed.

Hearing Instrument Specialist at Sound Hearing Solutions Limited (2018-05 – 2019-02)

• Performed complete hearing evaluations, recommendations and counseled patients on hearing aid expectations; fit, dispense and verify all hearing aids.
• Maintained hearing instruments, including but not limited to: cleaning, minor repairs and modification of earmolds, adjustments and fine tuning through follow ups and ongoing care.
• Smoothed clinic operation by ensuring that clinical records and charts were up to date and provided administrative support as needed.

Hostess at St. Louis Bar and Grill (2017-04 – 2018-05)

• Assisting servers when needed and performed dining room preparatory work for reservations to improve client satisfaction.
• Greeting customers and directing them to their seats increasing restaurant efficiency.
• Making sure the front of house is appropriately stocked which helps ensure a hygienic work environment.

Animal Care Attendant at Toronto Veterinary Emergency Hospital (2012-05 – 2018-05)

• Walk, feed and keep animal housing clean for in coming and post-operative patients to improve patient comfort and reduce the risk of infection.
• Provide support for technicians and doctors during critical procedures which helps ensure effective patient care.
• Manage a clean and stocked department which helps ensure a hygienic and sterile work environment.
• Train new employees and provided input on the progress of new employees to managers.

Advanced Diploma in Hearing Instrument Specialist – George Brown College, Toronto ON (2015-09 – 2018-04)

Certificate in Animal Care – Sheridan College, Brampton ON (2010-09 – 2011-04)