Lilly Hatch

Friendly and dependable individual seeking an entry level position in customer service or retail position. Eager to gain additional work experience, strengthen customer service skills, and grow within a company through hard work, reliability, and a positive attitude.

Customer Service Team Member at A&W (2023-07 – 2025-05)

• Provided friendly and efficient customer service at the front counter and drive-thru
• Operated cash register and handled customer transactions accurately
• Prepared and bagged customer orders quickly and correctly
• Delivered orders to customers and maintained a clean dining area
• Assisted with cleaning and closing duties at the end of shifts
• Worked effectively as part of a fast-paced team environment

Housekeeping / Room Service Assistant (Summer Student) at Best Western (2022-07 – 2022-08)

• Assisted with housekeeping duties including stripping and preparing bed sets
• Supported room service and cleaning tasks to maintain guest satisfaction
• Helped maintain clean, organized, and welcoming guest rooms
• Worked efficiently while following workplace cleanliness standards

High School Diploma – Sicamous Eagle River Secondary (ERS)