Alyssa Cass

Dedicated and customer-focused professional seeking an opportunity in healthcare or customer service. Passionate about helping others, providing exceptional service, and using strong communication, organization, and teamwork skills to deliver positive experiences in a fast-paced environment.

Dietary Aide - TILLSONBURG DISTRICT MEMORIAL HOSPITAL - Tillsonburg, ON

(2023-09)

• Utilizes and operates appropriate technical support systems
• Perform activities related to patient service and food preparation
• Perform belt line activities
• Delivery of meals to patients
• Responsible for catering services as required
• Responsible for the safe handling of food to ensure delivery of a quality product
• Required to participate and work with other team members for orientation in various food preparation techniques
• Ensures patient safety and infection prevention and control relating to the position
• Flexible and rotates activities within Food Service Area as scheduled

Sterilization Technician/Assistant - OtterCreek Dental - Tillsonburg, ON

(2022-08 - 2023-09)

• Prepare exam rooms and clean/sanitize/restock clinical supplies before next patient arrives
• Sorting, cleaning and decontaminating dirty tools by washing, rinsing and using ultrasonic cleaners
• Inspect and test instruments for proper function
• Wrap and package trays for the autoclave, operate and maintain sterilizers and log cycle results
• Follow strict health and safety rules using proper PPE, monitoring biological and chemical indicators to verify sterilization quality
• Maintaining sterilization area and thoroughly cleaning countertops/sinks and autoclaves before end of shift

Endoscopy Attendant/Sterilization Technician - St. Mary's General Hospital - Kitchener, ON

(2019-10 - 2022-08)

• Transportation of clean stretchers, medical/surgical equipment/supplies, patients, specimen, etc.
• Ensure that the procedure rooms, recovery areas and supply carts are stocked
• Helping move the patients in the department
• Greeting and seating patients in pre-operative area
• Cleaning and disinfecting of all procedure rooms and setting up operating rooms between procedures
• Demonstrated knowledge of cleaning/decontamination, inspecting, testing, packaging and sterilization of instrumentation and high level disinfection of endoscopes

Operating Room Attendant - Woodstock General Hospital - Woodstock, ON

(2015-09 - 2019-10)

• Move and porter patients safely into and out of the surgical suite
• Assist nurses and doctors in transferring and positioning conscious or unconscious patients
• Transport blood, lab specimens, and medical equipment between departments
• Clean and decontaminate OR furniture, beds, and monitoring equipment between surgeries
• Handle, sort, and transport soiled case carts and linens to processing areas
• Restock service carts, scrub solutions, general department supplies. Handle and distribute sterile supplies and maintain warming cabinets

High School Diploma - Delhi District Secondary School (2015)

Medical Device Reprocessing Association of Ontario (2015)

Food Handlers Certificate (2023)

CPR/First Aid Training (2023)

Medical Office Administration Certificate - TriOS College (2024)