Lima Agoro

Senior public-sector Program Manager with extensive experience across children's services, education systems, and regulated community programs. Brings a strong combination of system-level program leadership and direct hands-on experience supporting children, students, and families, including equity-deserving and high-needs populations. Demonstrated expertise supporting CWELCC implementation, policy-to-practice translation, program governance, compliance, and public accountability within complex, unionized environments.

Recognized for sound judgement in high-risk settings, collaborative leadership, and the ability to steward public programs that directly impact children and families.

Project manager/ Senior Project Manager - Halton District School Board, ON Canada - ON Canada

(2018-11 - 2025-06)

Provided senior-level program leadership within one of Ontario's largest public education systems, overseeing complex initiatives that directly support service delivery for students, children, families, and staff.

• Led end-to-end planning, execution, and governance of large-scale, cross-departmental programs spanning Finance, Human Resources, Procurement, Facilities, and operational services that enable safe, effective learning environments for children and students.
• Provided program-level oversight to ensure initiatives aligned with board priorities, legislative requirements, funding parameters, and public accountability standards impacting children and families.
• Oversaw program budgets, vendor engagements, and resourcing plans, ensuring alignment with approved funding, contractual obligations, and value-for-money principles.
• Delivered executive-level reporting, dashboards, and briefings to senior leadership to support evidence-based decision-making affecting student services and system operations.
• Led organizational change initiatives impacting educators, administrators, and service teams, balancing service continuity for students and families with transformation objectives.
• Established and maintained governance frameworks, including scope control, reporting structures, issue escalation, and change oversight.
• Collaborated with internal and external stakeholders to ensure programs supported equitable access, service quality, and compliance across the education system

Project manager- Consultant - Ontario Ministry of Education, ON Canada - ON Canada

(2023-01 - 2023-12)

Provided program-level consulting and advisory support to the Ministry of Education on the Ontario School Information System (OnSIS) Modernization initiative, supporting long-term strategy, risk assessment, and business process improvement for a critical provincial education data system impacting boards, schools, students, and families across Ontario.

• Supported research and jurisdictional scans examining best practices and technological approaches used by other provinces and jurisdictions for large-scale education data collection and reporting.
• Contributed to analysis and advisory work on technology solution options (including API-based approaches), assessing advantages, limitations, implementation considerations, accessibility standards, and alignment with ministry digital service standards.
• Engaged with internal ministry stakeholders and incorporated feedback from school boards and schools to ensure recommendations reflected operational realities and system-wide priorities.
• Supported development of interim and final reports documenting findings, risks, options, and recommendations to inform senior leadership decision-making and future strategic planning submissions.
• Ensured all work aligned with legislative, policy, privacy, and accessibility requirements governing education data collection and public-sector systems.

Educational Assistant - Halton District School Board, ON Canada - ON Canada

(2015-01 - 2018-06)

Provided direct, hands-on support to children and students with diverse learning, behavioural, neurological, and physical needs within a regulated public education environment.

• Supported students requiring complex behavioral and developmental interventions, applying sound judgment in high-risk and crisis situations.
• Responded to serious incidents involving student safety, behavioral escalation, and medical needs, following established policies and protocols.
• Collaborated closely with educators, administrators, families, and multidisciplinary teams to support student well-being and learning outcomes.
• Maintained detailed documentation, observations, and reporting in accordance with board policies and legislative requirements.
• Applied an equity-focused and trauma-informed approach when supporting children and families from diverse and equity-deserving communities.
• Balanced competing priorities in fast-paced environments while maintaining professionalism, confidentiality, and duty of care.

Early Childhood Education Supervisor / Lead Educator - YMCA of Oakville - Oakville, ON Canada

(2014-03 - 2015-12)

Provided front-line program leadership and operational oversight within licensed early learning and childcare programs serving children and families across multiple service periods, including school-year and seasonal programming.

• Supported the planning and delivery of before- and after-school care programs, ensuring safe, structured, and developmentally appropriate programming aligned with regulatory and organizational standards.
• Coordinated and supported seasonal childcare programs, including summer camps, winter break, and March break programs, managing daily operations, activities, and staff support to meet the needs of working families.
• Planned and facilitated programming for professional development (PD) days, including structured workshops, group activities, and age-appropriate learning experiences for children across multiple age groups.
• Supervised and supported front-line program staff, assisting with scheduling, daily task coordination, and adherence to policies, safety procedures, and quality standards.
• Managed monthly program budgets, supporting expense tracking, resource allocation, and efficient use of funds to deliver high-quality programming within approved financial parameters.
• Worked directly with children and families to foster inclusive, safe, and engaging environments, responding to behavioral concerns and incidents with professionalism and sound judgment.
• Ensured compliance with health, safety, and organizational policies, including incident documentation, communication with families, and follow-up actions as required.
• Partnered with families, school staff, and internal YMCA teams to address concerns, support child development, and maintain strong community trust.

Bachelor of Arts - University of Windsor (2010 - 2014)