Lisa Thomas

Motivated and highly professional Finance/Administrator with over 30 years experience within Local Government and Not for Profit Organizations and the Construction Industry. Excellent interpersonal, negotiation and motivational skills combined with the ability to support multiple simultaneous projects and tasks. Extremely proficient in strategic planning, budgeting, policy and procedure, property management, maintenance, staff recruitment, staff management and numerous IT packages.

Solid business planning and communication skills.

Office Manager - 2J Electric Ltd (Family owned)

(2020-03)

Took over the general management of the business from my husband.

• Developed and implemented the business plan, created numerous policies, achieved SECOR and implemented a comprehensive safety program aligned to that.
• Oversee procurement of materials and negotiated improved rates with suppliers.
• Manage budgeting for entire Company and financial analysis on all projects.
• All day to day A/P and A/R, including final preparation of accounts for year end submission to Company Accountant.
• All recruitment and HR matters, including hiring, training requirements, reviews and disciplinary issues.

Housing Services Coordinator - The Calgary Housing Company, City of Calgary

(2006-11 - 2020-02)

Managed the day to day operations and budget for the South District..

• Instrumental in standardizing policies, procedures and best practices within Operations.
• Investigating and responding to resident and ministry inquiries regarding rents, housing and safety/security.
• Recruitment, coaching and supervision of staff.

Property Manager - The Calgary Housing Company, City of Calgary

(2006-11 - 2020-02)

• Managed 500+ units from move in to move out.
• Worked with tenants on rent arrears and maintenance issues.
• Approved invoices for A/P and processed any charge backs to tenants.
• Liaised with external agencies CPS, social services for delicate or volatile situations.

Housing Manager - Rent - Kingfisher Housing Association

(2005-09 - 2006-08)

• Presented litigation cases for approval to the Board and represented Company in court hearings for arrears and damages.
• Managed accounts payable for landlord invoices from maintenance work carried out.
• Ensured deduction from monthly landlord payments were made accurately and timely in accordance with agreements.

Keyplan Finance & Admin Officer - Portsmouth Housing Association

(2001-02 - 2005-09)

• Setting new landlords and tenancies up in system.
• Accounts payable for landlords and accounts receivable for tenancies both direct payments and through housing benefits.
• Financial reporting to senior management.
• General admin duties.

Housing Benefit Reconciliation Officer - Portsmouth City Council

(1991-11 - 2001-01)

• Maintaining housing benefit payments, ensuring allocated to correct tenant accounts and reconciling monthly.

Riding Instructor - Chiswell Green Riding School

(1987-09 - 1991-10)

• Taught horse riding and stable management for ages 2 – 102.

Executive MBA - Fredericton University

Chartered member and Housing Practitioner - Chartered Institute of Housing

Supervisory Leadership Development Series - The City of Calgary

GCE ‘O’ Levels in English Language, English Literature, Mathematics, French, Geography, History. GCE CSE’s in Biology, Chemistry. All transferred to an Alberta - Marshalswick Comprehensive School