Reena Nayyar
PMP®, ITIL®, DASSM® Certified Senior IT Project Manager
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About
PMP®, ITIL®4 certified Senior IT Project Manager with 10+ years of experience delivering healthcare infrastructure, digital transformation, cloud migration, and enterprise technology modernization programs valued up to a multi-million dollars. Proven success leading cross-functional teams, executive stakeholders, vendors, and complex IM/IT deployments across Fraser Health, PHSA, and SkilledTradesBC while consistently delivering projects on schedule, within budget, and with high stakeholder satisfaction.
Experience
Project Management Consultant - Fraser Health Authority – Royal Columbian Hospital - New Westminster
(2025-01 - 2026-06)
Led IMIT project delivery for technology readiness across the multi-billion-dollar Royal Columbian Hospital Redevelopment Program.
- Led IMIT project delivery for technology readiness across the multi-billion-dollar Royal Columbian Hospital Redevelopment Program, coordinated cross-functional teams of 100+ members and 10–15 vendor partners to support clinical operational readiness.
- Directed end-to-end planning and deployment of technical data drops, network connectivity, structured cabling, switch port configuration, VLAN readiness, DHCP, LAN & WAN configuration technology infrastructure supporting clinical equipment across a 10-level acute care tower.
- Managed project governance, deployment schedules, RAID logs, executive reporting, and vendor coordination to ensure successful commissioning, UAT, transition-to-operations, and go-live activities.
- Developed enterprise asset identification and labelling standards for thousands of clinical and end-user technology assets, improving deployment accuracy and operational support.
- Partnered with clinical leadership, construction teams, biomedical engineering, IMIT infrastructure, and vendors including Philips, Siemens, and GE to deliver integrated healthcare technology solutions.
IT Project Manager - SkilledTradesBC - Richmond, BC
(2023-08 - 2024-08)
- Managed multiple enterprise digital transformation initiatives supporting modernization of provincial trades certification systems.
- Led complete project lifecycle from business case development through planning, execution, testing, deployment, and operational transition.
- Led the coordination of SharePoint Online migrations to Microsoft 365, ensuring successful planning, risk management, dependency tracking, and on-time project delivery.
- Managed digital transformation and enterprise technology projects using Agile and Hybrid methodologies.
- Coordinated cross-functional teams including business stakeholders, vendors, developers, infrastructure, and support teams.
- Led the Mitel VoIP implementation, replacing the legacy phone system.
- Supported Microsoft Dynamics 365 process improvements and integrations to enhance customer service operations.
Project Manager/Business Analyst - Rokstad Power - Coquitlam, BC
(2022-08 - 2022-12)
- Led and managed a team of IT staff responsible for monitoring, diagnosing, and resolving issues related to software, endpoint and infrastructure, and various IT applications/ systems.
Project Implementation Specialist/ Business Analyst - Provincial Health Service Authority - Vancouver, BC, Canada
(2020-11 - 2022-08)
- Coordinated enterprise Technology Refresh projects across multiple PHSA healthcare facilities.
- Managed software and hardware refresh activities for clinical and administrative workstations.
- Coordinated End User Device (EUD) deployments and workstation replacement schedules.
- Collaborated with project teams to discover, inventory, and validate workstation reports.
- Verified workstation inventory and asset data to support deployment planning and reporting.
- Coordinated with IMIT, clinical teams, and site coordinators to validate workstation readiness.
- Tracked hardware procurement, delivery status, and deployment dependencies.
- Supported Windows OS and Microsoft 365 software upgrade initiatives.
- Coordinated deployment schedules to minimize disruption to clinical operations.
Project/Operations Lead - NLD Appraisals - Burnaby, BC, Canada
(2020-02 - 2020-07)
- Process efficiency indicator: Developed customer lifecycle and journey roadmaps and streamlined as well as supervised IT operations. Ensured operational alignment across various departments.
- Managed and administrating company software programs, including email, productivity suites, CRM systems, and collaboration tools (Slack, Anow, etc.).
- Fostered strong relationships with clients, leading to a 30% increase in repeat business.
Project Coordinator - Sterling Sentinel - Delta, BC, Canada
(2019-01 - 2020-01)
- Supported delivery of a $1M enterprise security implementation project, coordinating contractors, vendors, procurement, project schedules, and customer communications.
- Developed project plans, procurement documentation, RFPs, RFQs, SOWs, budgets, and contractor agreements.
- Created executive dashboards tracking KPIs, schedules, procurement status, and project performance.
- Coordinated subcontractors while ensuring compliance with contractual obligations and project timelines.
Project Manager /Procurement - JoybyNature - Delhi, India
(2015-01 - 2016-10)
Project Management/Junior Manager - JoybyNature - Delhi, India
(2012-01 - 2014-12)
Project Manager /Procurement / Junior Manager - Axiona Solutions - Delhi, India
(2012-01 - 2016-10)
- Project Management: Oversaw eCommerce and POS integration to enhance customer experience and streamline orders.
- Business development: Teamed with Business Development and Client Success to prepare proposals for new leads and upsell products or services.
- Procurement Management: Coordinated competitive procurement processes, including Requests for Information (RFI), Requests for Proposals (RFP), and Requests for Quotations (RFQ), while supporting vendor evaluations.
- Maintained procurement documentation, vendor communications, purchase orders, and project records using SharePoint, Microsoft Teams, and project management tools.
Education
Master of Science - Fairleigh Dickinson University (2018-08)
PG Diploma - CDAC, Pune, India (2012-02)
Bachelor of Computer Engineering - Computer Engineering - India (2010-12)
