Lori Prentice

As a former social service worker, my interests are in assisting in the organization and establishment of non-profit organizations in order that they may meet the needs of the community.

Sales Support Staff 

My Top Drawer July 2022 to present, June 2011 to August 2016

• Provide excellent quality, personalized service fitting bras and prosthetics
• Accurately calculate and process purchases; banking; place orders; stock and merchandising

Bookkeeper

Freelance January 2021 to present

• Provide software consultation and training for non-profit agencies
• Update and accurately input data for bookkeeping set up
• Assist with compiling data and ensuring documents for accuracy for annual review and audits
• Income tax preparation

Coordinator

Tanglewood Orchard Co-operative Homes Inc. August 2018 to March 2020

• Managed property, including supervision of part-time maintenance staff and contractors
• Greeted and assisted a diverse population of members with a variety of needs on a daily basis
• Processed monthly rent payments received by: cheque, EFT, or debit
• Created new databases to ensure accuracy in record keeping
• Responsible for all aspects of bookkeeping: data entry, payroll, accounts receivable and payable, reconciliations, audit preparation, and banking
• Arranged meetings for Board of Directors, General Members, and Committees; complete occupancy agreements
• Collected and processed all annual update packages; ensure all documentation provided; complete Rent Geared to Income calculations, and assess continued eligibility
• Maintained communication with the Service Manager, City of London
• Consulted with CRA, Cooperative Housing Federation, Coordinators' Association of Southwestern Ontario, NewViews accounting software supports and accountants regularly
• Researched and remained familiar with Housing Standards Act, Federal and Provincial regulations, Human Rights Act, and the Co-operative's Bylaws
• Provided knowledge and guidance to the Board regarding governing bodies and compliance

Caseworker

Ontario Works - St. Thomas July 2006 to July 2007

• Accurately and compassionately assessed eligibility, interviewed clients and monitored ongoing files for changes and continued eligibility
• Maintained excellent knowledge of all requirements, including provincial legislation and municipal policy and procedure changes
• Proficiently used computer technology and updated skills regularly
• Assessed needs and referred to agencies for job search, counselling and life skills
• Committed to team effectiveness: assisted on intake line as needed, completed phone assessments and scheduled visits; completed clerical duties

Home Day Care Provider July 2003 to May 2006

Caseworker

Ontario Works-London May 1990 to June 2003

• Reviewed for accuracy and updated files through Verification Team
• Managed files within provincial guidelines with successful outcomes
• Interviewed applicants, assessed eligibility, and referred clients to other agencies
• Frequently chosen for leadership responsibilities including acting manager and Unit manager
• Worked with a diverse population of clients with empathy, understanding and confidentiality
• Accurately completed file documentation and required government forms; calculated overpayments and arrears; presented professionally in court for London Police investigations
• Attended training and team building for skill development

Unit Manager

Maternity Leave Contract Ontario Works – London 1992 to 1993

• Supervised team staff, completed performance appraisals, prepared statistics
• Reviewed files and monitored outcomes of staff

Education

Education for Ministry—Diocese of Huron September 2022 to present

Diploma— Business-Accounting GPA 3.5 Fanshawe College August 2020

Diploma— Office Administration-Executive GPA 4.16 Fanshawe College December 2017 

Diploma— Social Service Worker Fanshawe College May 1990