Lorna Killowry

I hold a degree in Media Technology and have a deep passion for creativity. As well as having over three years of experience in design positions, I also possess a solid administrative background and am highly proficient with technology and learning new softwares.

Marketing Co-Ordinator & Administrative Assistant at Pennyfarthing Homes & Wellington Altus Wealth Management (2026-04 – Present)

• Dual-Office Management: Efficiently balance and prioritize administrative operations for two companies within a shared office environment, ensuring seamless day-to-day workflow and prioritising tasks where needed.
• Marketing & Advertising Support: Assist Pennyfarthing Homes with promotional campaigns, coordinating advertising materials and digital marketing efforts to enhance brand visibility.

Customer Support Specialist at Uber (2025-03 – 2026-02)

• Customer Support & Advocacy: Delivering high-quality support across multiple support platforms (in-app, phone)
• Issue Management & Resolution: Providing efficient and accurate resolutions to customer issues
• Handling user frustration with empathy
• Working effectively in a team environment

Creative Design Coordinator at WowWee.ie (2024-03 – 2025-02)

• Co-ordinating and executing design related activities from conception to completion
• Consistently delivering high quality designs and products that enhances the brand's presence
• Website Management & merchandising
• SEO using Shopify & social media channels
• Liaising with the team to gather requirements, provide updates and ensure alignment with project goals

Creative Design Coordinator at WowWee.ie (2018-01 – 2020-12)

• Co-ordinating and executing design related activities from conception to completion
• Consistently delivering high quality designs and products that enhances the brand's presence
• Website Management & merchandising
• SEO using Shopify & social media channels
• Liaising with the team to gather requirements, provide updates and ensure alignment with project goals

Administrative Assistant at Programmed Facility Management (2021-10 – 2024-03)

• Providing effective and efficient administrative support to the accounts payable team
• Meticulously verifying claims submitted by vendors for approval and payment
• Managing multiple inboxes & tasks in a timely manner

Receptionist & Client Liaison at Gro Clinic Sydney (2020-10 – 2021-03)

• Managing the day to day running of clinic reception as well as ensuring an excellent customer experience from initial contact to post-consultation follow-ups, treatments, and post-procedure follow-ups.
• Booking/rescheduling consultations/appointments & confirming appointments
• Handling sales invoices and purchase orders
• Stock Management
• Overseeing the roster and highlighting potential issues

Bachelor of Computer Science in Music, Media & Performance Technology – University of Limerick (2013-01 – 2017-12)

Secondary School – Rice College, Ennis (2007-01 – 2013-12)