Marketing Co-Ordinator & Administrative Assistant at Pennyfarthing Homes & Wellington Altus Wealth Management (2026-04 – Present)
- Dual-Office Management: Efficiently balance and prioritize administrative operations for two companies within a shared office environment, ensuring seamless day-to-day workflow and prioritising tasks where needed.
- Marketing & Advertising Support: Assist Pennyfarthing Homes with promotional campaigns, coordinating advertising materials and digital marketing efforts to enhance brand visibility.
Customer Support Specialist at Uber (2025-03 – 2026-02)
- Customer Support & Advocacy: Delivering high-quality support across multiple support platforms (in-app, phone)
- Issue Management & Resolution: Providing efficient and accurate resolutions to customer issues
- Handling user frustration with empathy
- Working effectively in a team environment
Creative Design Coordinator at WowWee.ie (2024-03 – 2025-02)
- Co-ordinating and executing design related activities from conception to completion
- Consistently delivering high quality designs and products that enhances the brand's presence
- Website Management & merchandising
- SEO using Shopify & social media channels
- Liaising with the team to gather requirements, provide updates and ensure alignment with project goals
Creative Design Coordinator at WowWee.ie (2018-01 – 2020-12)
- Co-ordinating and executing design related activities from conception to completion
- Consistently delivering high quality designs and products that enhances the brand's presence
- Website Management & merchandising
- SEO using Shopify & social media channels
- Liaising with the team to gather requirements, provide updates and ensure alignment with project goals
Administrative Assistant at Programmed Facility Management (2021-10 – 2024-03)
- Providing effective and efficient administrative support to the accounts payable team
- Meticulously verifying claims submitted by vendors for approval and payment
- Managing multiple inboxes & tasks in a timely manner
Receptionist & Client Liaison at Gro Clinic Sydney (2020-10 – 2021-03)
- Managing the day to day running of clinic reception as well as ensuring an excellent customer experience from initial contact to post-consultation follow-ups, treatments, and post-procedure follow-ups.
- Booking/rescheduling consultations/appointments & confirming appointments
- Handling sales invoices and purchase orders
- Stock Management
- Overseeing the roster and highlighting potential issues
