Lovesh Hungsraz

Dedicated professional who has successfully passed the Alberta General Insurance Level 1 exam and is currently seeking brokerage sponsorship. Combines consultative retail sales experience focused on identifying client needs and delivering tailored protection solutions with a strong background in security roles requiring strict adherence to compliance, accurate documentation, and professional problem-solving. Recognized for maintaining a calm, objective approach in high-pressure situations and building long-term client relationships based on trust.

Sales Associate at Best Buy Canada (2025-06 – 2025-11)

• Delivered personalized product recommendations by identifying customer needs through structured, client-focused discovery questions.
• Achieved an approximate 70% Protection Plan attachment rate by educating customers on warranty coverage, risk mitigation, and value-added protection options.
• Built customer trust by explaining complex product features and protection solutions in a clear, easy-to-understand manner to guide confident purchasing decisions.

Mobile and Transit Officer at MacCon Security (2026-03 – Present)

• Maintained high situational awareness to proactively identify potential safety hazards, property risks, and operational issues.
• Managed complex and high-pressure public interactions using effective conflict resolution, de-escalation, and communication techniques.
• Prepared detailed and accurate operational reports, ensuring all documentation met strict corporate policies and regulatory standards.

Tactical Security Guard at Logixx Security (2025-11 – Present)

• Analyzed fast-moving situations quickly to make structured decisions aligned with company protocols and risk management guidelines.
• Prepared precise, fact-based incident reports (averaging 10 per week) while maintaining strict attention to detail and confidentiality.

Sales Associate at PetSmart Canada (2023-12 – 2025-06)

• Build strong customer relationships through friendly, knowledgeable, and personalized service in a high-volume retail environment.

Automotive Sales Associate at Canadian Tire (2023-10 – 2023-12)

• Provided accurate guidance regarding product compatibility and maintenance options, translating technical details into clear benefits to help customers make informed decisions.

Diploma in Digital Design – Bow Valley College (2025-04)