Luca Laurentiu

Experienced event agent and activity leader, accustomed to high-traffic cultural environments (up to 30,000 visitors/day). Solid experience in guest reception, crowd management, animation, and customer service. Dynamic, responsible, and focused on the visitor experience. Motivated to contribute to the cultural outreach of the Quartier des spectacles during major events and festivals.

Event Agent & Activity Leader - Production Tête d'Affiche - Complexe Desjardins

(2024-01 - 2025-12)

• Welcoming and directing visitors in a high-traffic environment.
• Managing queues and ensuring the smooth running of activities.
• Assisting families, responding to inquiries, and resolving issues quickly.
• Leading Activities

Activity Leader - Camp le Relais du Bout - École secondaire de Pointe-aux-Trembles

(2025-06 - 2025-08)

• Welcoming children and integrating groups.
• Leading a variety of activities and ensuring safe supervision.
• Administering first aid for minor injuries.

Customer Service and Sales - Coop de Maisonneuve - Collège de Maisonneuve

(2025-09 - 2025-12)

• Selling and advising on textbooks, assisting customers, and handling cash register transactions.
• Organizing and shelving textbooks, supporting customers, and efficiently managing high-traffic periods.

Customer Service - McDonald's

(2023-12 - 2025-04)

• Taking orders accurately and efficiently.
• Handling complaints and providing appropriate solutions.
• Delivering professional service even during peak periods.

DEC - Social Sciences, International Studies profile - Cégep de Maisonneuve (2024-08 - 2026-06)

High School Diploma - Collège Saint-Jean-Vianney (2019-01 - 2024-12)