Lucas Caryk

Full-time Team Member at Tim Hortons (Innes & Trim) (2026-02 – Present)

• Deliver friendly and efficient customer service in a high-volume quick-service environment
• Prepare beverages, baked goods, and food items while adhering to company standards for quality assurance and food safety
• Maintain cleanliness and organization of front-of-house and kitchen areas in compliance with health and safety standards

Customer Service Representative at LCBO (Bank & Walkley, Innes & Tenth Line locations) (2024-05 – 2025-12)

• Delivered professional, courteous, and efficient customer service in a fast-paced liquor retail environment
• Supported fundraising initiatives (e.g., LCBO's Spirit of Sustainability partnership with CHEO which raised over $45,000 as the #1 store in Ontario)
• Leveraged extensive product knowledge to recommend wines, spirits, and beer tailored to customer preferences
• Exceeded sales goals through product education, upselling techniques, and customer engagement initiatives (Staff Pick, Aeroplan rewards)

Graduate Teaching Assistant at Carleton University (2023-09 – 2025-04)

• Supported undergraduate instruction across multiple music courses through grading, student mentorship, office hours, and academic administration
• Managed grading and documentation for classes of 50–60 students while maintaining accurate records using Microsoft Office
• Proctored exams and ensured adherence to Carleton's Academic Integrity policies

Customer Service Clerk at Manitoba Liquor Marts (2018-05 – 2023-08)

• Delivered customer-focused sales and service while building rapport and trust with a diverse customer base across multiple locations
• Received and processed inventory and identified which products were needed on the sales floor
• Sorted product in the warehouse while adhering to health and safety protocols
• Assisted in ordering for clients with event permits
• Applied product knowledge to ensure proper matching and solutions to customers' needs (e.g., wines, spirits, pairings)

Master of Arts in Music and Culture – Carleton University (2025)

Bachelor of Music in Guitar Performance – Brandon University (2021)