Customer Service Professional skilled in client support, bookings, and problem-solving. Experienced across phone, email, and chat.
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Motivated and customer-focused Customer Service Representative with strong communication, problem-solving, and relationship-building skills. Experienced in assisting customers, resolving complaints, and ensuring customer satisfaction in fast-paced environments. Familiar with helpdesk tools, digital communication platforms, and remote collaboration.
Passionate about delivering excellent service, building customer loyalty, and supporting business growth. Seeking a remote customer service role where I can contribute to positive customer experiences and efficient support operations.
Virtual Assistant at Freelance Upwork (2025-09 – Present)
Generate qualified B2B leads and provide administrative support to sales teams
Organized company documentation and maintained cloud storage systems
Customer Service at Access Bank Plc (2021-11 – 2024-10)
Handled customer inquiries and resolved complaints across multiple channels
Higher National Diploma (HND) in Public Administration – Imo State University (2020-01)
