M Gill

A motivated, quality-oriented person with commitment to deliver compassionate and quality services with honesty, integrity and selflessness.

Supervisor - Tim Horton's - Niagara on the lake

(2019-04 - 2023-02)

• Maintains a solid knowledge of product and services available in unit.
• Reacts immediately to issues requiring attention during the shift.
• Complies with and enforces all Tim Hortons operating standards.
• Ensures all restaurant policies are followed during the shift (e.g. cash policies, meal and break policies, food safety policies).
• Completes all required shift documentation and follows principles of sanitation and safety in handling food and equipment.
• Represents Company in a courteous, efficient, and friendly manner in all customer and employee interactions.
• Ability to interact with customers in order to assure customer satisfaction.
• Plan staffing needs on daily and weekly basis Customer Service.

Receptionist - Williams eyewear - Fort Erie

(2019-09 - 2021-10)

• Respond to all guest questions and requests.
• Manage guest bookings and reservations.
• Pricing estimates and forwarding to customers
• Assist with administrative and clerical tasks as needed.
• Assisting walk-in customers.

Core Security Guard - Paragon security - Fairview Mall, Saint Catherines

(2021-12 - 2024-12)

• Complete reports by recording observations, information, occurrences and surveillance activities.
• Inspect and patrol premises regularly.
• Monitor property entrance.
• Authorize entrance of people and vehicles.
• Secure all exits, doors and windows.
• Monitor surveillance cameras.
• Respond to alarms and react in a timely manner.
• Provide assistance to people in need.

Bus Operator - Niagara region Transit

(2023-10)

• Operated buses safely along designated routes in accordance with schedule and traffic laws.
• Conducted daily pre-trip and post-trip inspections to ensure vehicle safety and cleanliness.
• Assisted passengers with disabilities or special needs, ensuring accessibility and safety.
• Adhered to all safety regulations and transportation policies.
• Responded calmly and effectively to emergencies or unexpected situations, following company procedures.

General business Management - Niagara College (2017-09 - 2018)

Senior Secondary Education - Maharaja Ranjit singh convent school