Maitri Vasoya

Engage customers by offering personalized product demos, recommendations, and explanations of ingredients/benefits. Drive sales by actively approaching guests, upselling or suggesting complementary items, and meeting daily targets. Maintain store presentation by restocking, cleaning displays, and ensuring products look fresh and inviting.

Sales Ambassador - LUSH

(2025-10 - 2025-12)

• Engage customers by offering personalized product demos, recommendations, and explanations of ingredients/benefits.
• Drive sales by actively approaching guests, upselling or suggesting complementary items, and meeting daily targets.
• Maintain store presentation by restocking, cleaning displays, and ensuring products look fresh and inviting.
• Deliver Lush values by promoting ethical practices (animal cruelty-free, vegetarian products) and providing an inclusive, positive customer experience.

Sales Associate - MOUNTAIN WAREHOUSE

(2025-03 - 2025-12)

• Guided customers in selecting outdoor gear and apparel, offering expert product knowledge on performance, comfort, and weather suitability.
• Drove sales through active floor leadership, motivating the team to meet daily targets and ensuring an engaging, adventure-focused shopping experience.
• Oversaw point-of-sale operations, managing cash handling, refunds, and ensuring smooth checkout experiences during peak outdoor seasons.

Sales Associate and Head Cashier - ZARA

(2022-09 - 2024-10)

• Supervised daily store operations by leading sales teams, managing floor activities, and ensuring excellent customer service aligned with ZARA's brand standards.
• Handled cash operations and transactions accurately, including sales, returns, reconciliations, and daily deposits while training and overseeing cashier performance.
• Supported team development and performance, coaching staff, resolving customer issues, and coordinating with management to meet sales and operational goals.