Malik Rahman
SERVICE ADVISOR
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About
Highly motivated and dynamic Automotive Service Advisor with 20 years of extensive and diverse experience with leading automotive companies such as TOYOTA,HYUNDAI&KIA MOTORS.I have strong customer service, communications&problem solving skills.Inspecting vehicles and working with customers to select service to meet their needs.Committed to outstanding customer service and providing the best experience possible.Having great track record of achieving business targets and goals.
Experience
Service Advisor - Canadian Tires Confideraration Drive - Saskatoon
(2025-01)
Working on front desk since January 2025 till date as a full time Service Advisor .
Service Advisor - Juma Al Majid Est. - UAE
(2004 - 2024)
Hyundai&Kia sole distributor in UAE
- Attending customers from the point of greetings until post service follow up
- Attending commercial vehicle customers
- Perform road test for commercial&passenger cars when need
- Warranty customers handling
- Generating (TR)technical reports for warranty claiming.
Service Advisor - Toyota Township Motors - Lahore,Pakistan
(1997 - 2004)
- Worked as Service Manager for 3 years
- Worked as Assistant Service Manager for 1 year
- Worked as service advisor for 3 years
Service Advisor - Toyota Multan Motors - Pakistan
(1995 - 1997)
- Worked as full fledged service advisor from the point of appointment till post service follow up.
- Conducting road test of the vehicles for the purpose of diagnosis&cost estimation
Service Advisor - Motorways (Pvt) Ltd - Karachi,Pakistan
(1993 - 1995)
- Worked as a full fledged service advisor from the point of appointment till Post service follow up.
- Conducting road test of the vehicles for the purpose of diagnosis&cost estimation
Education
Bachelor of Arts - Multan University,Punjab,Pakistan (2002)
3 Years apprenticeship - Automobile - Modern Motors Pvt Ltd (1992)
