Manoj Sharma
Dynamics 365 Techno-Functional Consultant
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About
Dynamics 365 Techno-Functional Consultant with more than 12 years experience in Microsoft Power Platform primarily Dynamics 365 CE: Service, Sales and Marketing (Customer Insights Journeys) , Power Pages and Power Automate.
Experience
An IT Professional with over 13 years of consulting experience across leading firms such as KPMG Canada, Adoxio Business Solutions, Adxstudio Inc., Infosys Ltd., and Computer Sciences Corporation. Experienced in techno-functional consulting, requirements analysis, solution design, setup, configuration, customization, and user training within Microsoft Dynamics 365.
Specialized in Dynamics 365 Sales, Customer Service, Customer Insights, and Power Platform (Power Apps, Power Automate). Skilled in business analysis and functional design, with a proven ability to bridge business needs and technical solutions to deliver measurable outcomes.
Education
MBA - Information Systems and Operations
Bachelor in Technology : Computer Science
