Manpreet Jamal

Swing Manager

Talent

Prince George, British ColumbiaMember since October 6, 2026

Quick learnerCritical thinking and Problem-solving.Positive attitude.Clear oral and written Communication.Proven Leader.Ability to do multi-tasking in a fast-paced environment.Deliver exceptional customer service.Engaging personality.

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Quick learnerCritical thinking and Problem-solving.Positive attitude.Clear oral and written Communication.Proven Leader.

About

A graduate from the College of New Caledonia with a Post -Diploma in Human Resources. I have more than 7 years of experience in customer service in different work settings, including a law firm, fast -food restaurant and a call center. While working in these work settings I develop those skills which always motivate me to go beyond to ensure customer satisfaction. During my studies in India, I volunteered with different social organizations.

Experience

Swing Manager - McDonald's - Prince George, BC

(2019-07)

Responsible to Ensure the smooth functioning of the restaurant.
Responsible to Ensure co-workers were doing their duties and keeping them on track as well as handling cash drawers.
Took necessary steps to meet customer needs and effectively resolve food and service issues.
Right now, working as people manager.

Assistant Advocate - District Court - Nawanshahar, Punjab (India)

(2017-10 - 2019-04)

Acknowledged customer issues and resolved their problems efficiently.
Maintaining case diary.
Drafting cases.
Research work to find amendments in existing laws and enactment of new legislation and judgments of different high courts and the Supreme Court.

ASSOCIATE COMPLIANCE - Legasis Services PVT LTD - Pune, Maharashtra (India)

(2017-03 - 2017-10)

Implemented improvement initiatives and developed a compliance testing program to monitor and identify gaps in new and existing practices.
Established and cultivated productive relationships with regulatory bodies.
Improved collection process via solicitation and analysis of feedback as well as a detailed report.
Acknowledged customer issues and resolved their problems quickly and efficiently.
Assisted clients in understanding their available options and helped them select the right service plans for their needs.
Collaborated with all departments to plan, develop and implement projects.
Evaluated customer needs and provided service options to meet their requirements.
They followed up with customers ensuring their satisfaction with their purchase.