PROFESSIONAL EXPERIENCE
Operations Supervisor, SCI Group Inc, Brampton, ON
June 2023 - Present
- Collaborated closely with team members, leveraging their unique strengths, and fostering a cohesive work environment that promoted mutual support and productivity.
- Demonstrated a high level of commitment and integrity, ensuring that all assigned tasks and commitments were seen through to completion with good intentions.
- Continuously improved and optimized duties and tasks associated with the role, resulting in increased quality and faster speed to market.
- Efficiently allocated available resources to maximize productivity and successfully handle the daily work volume,
achieving operational efficiency and meeting targets by using Manhattan Scale.
- Provided hands-on direction and guidance to all operational activities, ensuring that customer and corporate requirements were met and exceeded.
- Comprehended and administered all relevant policies and procedures in a fair and consistent manner, maintaining compliance and accountability within the team.
DC Operations Supervisor, TJX Canada, Mississauga, ON
March 2022 - May 2023
- Aligned and executed daily, weekly, and 3-6-month departmental plans, ensuring a clear direction and focused efforts.
- Identified and proactively addressed potential obstacles to meeting production requirements, effectively overseeing a team of 80-120 associates.
- Leveraged data and information to provide strategic guidance, resulting in a significant targeted production increase of 34%.
- Continuously sought process and accuracy improvement opportunities, successfully implementing plans designed for peak season operations.
- Conducted thorough assessments of productivity and performance, delivering valuable training, coaching, and development opportunities to enhance team capabilities.
- Fostered strong, collaborative partnerships across departments and shifts, optimizing operational efficiencies.
- Efficiently organized and allocated work assignments, closely monitoring adherence to established standards.
- Skillfully utilized the provisions outlined in the Collective Bargaining Agreement, fostering positive labor relations with union associates.
- Provided clear direction and valuable guidance to team members, conducted comprehensive performance reviews, and mentored individuals to support their growth and development.
- Actively participated in annual and special projects as well as committees, contributing to the success and advancement of the organization.
- Led talent acquisition efforts, overseeing onboarding, implementing training initiatives, and developing effective solutions to strengthen overall business capacity.
Team Lead, Service Master, Scarborough, ON
August 2020 - December 2021
- Orchestrated daily tasks and spearheaded the team executing ongoing projects, optimizing workflow efficiency,
and analyzing productivity metrics to meet the company's deliverables consistently.
- Implemented effective work-tracking mechanisms, ensuring seamless coordination and on-time completion of projects.
- Fostered team growth and development by assembling a skilled workforce and designing comprehensive training modules aligned with company standards.
- Generated insightful performance reviews, delivering constructive feedback to team members, and supporting their professional advancement.
- Collaborated with cross-functional teams, adeptly handling administrative responsibilities and managerial tasks to ensure smooth team operations and successful project execution.
Senior Production Manager, CH Electrical Supplies Ltd, India
August 2018 - November 2019
- Oversaw a proficient production team, driving the timely delivery of high-quality products within budget constraints and in full compliance with rigorous safety standards.
- Optimized production processes for cost-effectiveness, exceptional product quality, and punctual delivery.
- Implemented and enforced company policies and safety procedures, ensuring a secure and productive work environment for staff.
- Identified opportunities for process enhancements, resulting in improved product quality and increased capacity.
- Provided valuable recommendations to maximize production efficiency through workflow, operational, and equipment modifications.
- Cultivated and nurtured relationships with suppliers, guaranteeing the timely provision of essential raw materials and supplies required for seamless production.
- Collaborated closely with other departments, aligning production schedules with company goals and objectives for enhanced coordination.
- Skillfully managed production-related issues, promptly resolving them to minimize any adverse impact on output.
Consistently achieved or surpassed production targets while upholding stringent quality standards.
- Demonstrated exceptional leadership abilities by mentoring and developing production staff, supporting their career progression and goals.
