IT Professional
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IT Support Technician with great customer care and troubleshooting skills.
Results-oriented IT operations professional with experience in customer service, technical support, PC maintenance, system administration, and documenting technical processes. Possess adeptness in implementing technology-based solutions for business problems, along with standards, procedures, and processes that improve business functionality.
Completed Computer System Technician - Information Technology Infrastructure and Services [Diploma] from Sheridan Institute of Technology & Advanced Learning