To obtain meaningful employment with a company where my skills are utilized to the fullest
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Supervise and guide the AR team, manage daily workflows, and assist with onboarding and training. Provide ongoing coaching, performance feedback. Monitor the end-to-end AR lifecycle, including payment posting, and reconciliation of discrepancies. Oversee the review of aging reports to minimize overdue accounts. Identify inefficiencies in current workflows and champion process changes or system enhancements. Review and approve/decline all credit applications for the West Division
Credit and Collections Supervisor- West Division at Old Dutch Foods (2024-10 – Present)
Supervise and guide the AR team, manage daily workflows, and assist with onboarding and training. Provide ongoing coaching, performance feedback. Monitor the end-to-end AR lifecycle, including payment posting, and reconciliation of discrepancies. Oversee the review of aging reports to minimize overdue accounts. Identify inefficiencies in current workflows and champion process changes or system enhancements. Review and approve/decline all credit applications for the West Division
ACCOUNTS RECEIVABLE ANALYST at CONTROLLED ENVIRONMENTS LIMITED (2022-07 – 2024-10)
Ensure all contract and service order invoicing is completed and created daily; weekly/monthly revenue recognition for shipped equipment.
Bank report and Daily Cash Worksheets, send daily reports to H/Q by requested deadline also, post all payments on a daily basis and do weekly cheque deposits. Weekly AR forecasting for H/Q, rerun weekly AR call lists. Contact via Email/phone call all customers after 15 days past due.
Intercompany reconciliation and AR deferred revenue/Advance revenue account rec's
ACCOUNTS RECEIVABLE MANAGER at MACMOR INDUSTRIES (2017-07 – 2022-07)
Ensure cash drawer for sales counter is balanced to $500.00 daily. Record and maintain petty cash. Generate and send Daily invoices. Collect all past due accounts via phone, emails or written notice. Issue credits to customers for price, freight and tax discrepancies approved by sales rep or executive.
Generate and send monthly statements. Monitor daily orders for hold status. Process credit applications and grant credit up to $5000.00. Post all cheque payments and deposit to bank via cheque scanner.
Back up A/R Clerk which includes posting of daily EFT's and balancing Square (debit/credit card) payments to bank. Maintain KPI's for 60-90 and 90+ Accounts and update all necessary information on customer accounts. KPI's have been below set targets for 32 straight months
Accounts Receivable Supervisor at PROTELEC ALARMS (2016-03 – 2017-07)
Supervise a staff of all AR and accounting admin. Collect all past due accounts via, phone, emails or written notice. Post all incoming payments, generate and process all weekly/semi-monthly auto payments.
Process and approve all commercial credit applications. Resolve customer billing discrepancies. Accounts reconciliation. Implement and enforce new procedures for complete reduction of A/R. Supervise a staff of 4 in the collections and billing department.
In 1 year, I was able to reduce the 120+ A/R by $117,000.00
CREDIT ANALYST at MAXIM TRUCK & TRAILER (2014-11 – 2016-03)
Grant credit to new customers through evaluation of credit references, reviewed current accounts to increase credit limits or to put accounts on hold. Reviewed status on accounts (open, on-hold, over credit limit, etc.) Reviewed posted payments from Accounts Receivable Administrator for accuracy.
Proof of Claim forms for bankruptcies and submit to appropriate parties. Collects on delinquent accounts and non-sufficient funds cheques and submit problem accounts to third party collections agencies. Answered internal and external inquiries regarding account status, increasing credit limits, and credit references with $5,000 to $50,000.
Creates month-end report on legal proceedings and collections agency claims. Place garage keepers' liens as needed. Completed associated administration including; printing duplicate invoices upon customer request, distribute internal statements, transmit pre-authorized payment updates to bank and cheques for successful transmission, complied credit history information to exchange at a monthly group industry meeting.
Accomplishments: In under a year 1 had been able to lower the Tereck Diesel (owned by Maxim) receivables from 54% to 4%
ACCOUNTS RECEIVABLE SPECIALIST SUPERVISOR at CANADIAN LINEN AND UNIFORM SERVICE (2011-07 – 2014-11)
Supervised a staff of 16 collectors; implement new procedures; Hire/Fire, Train new employees; Monitor that each collector is following SOP and meeting daily/monthly goals; updated paymentech with new credit card customers set up; process all NSF cheques for re-billing; create monthly collections call lists for all 16 collectors. Major account reconciliation (i.e.: unapply and reapply all payments for our major account if posting errors have occurred)
High school diploma or GED – Kildonan East Collegiate (1993 – 1996)
